- ASM Research, An Accenture Federal Services Company (Albany, NY)
- … incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical support through analysis and ... provisioning. The Service Desk analyst is responsible for resolving support requests as well as meeting customer ...resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. + Provide… more
- Molina Healthcare (Syracuse, NY)
- **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the needs of our Molina members and providers. Resolves issues and ... Provide technical expertise to co-workers and handles elevated escalations. Provide service support to members and/or providers using one or more contact center… more
- L3Harris (Rochester, NY)
- … feedback and input from inter-departmental partners to assess current and future customer support needs. To provide efficient and effective customer ... Logistics Support Plans (ILSP) and other reports in accordance with customer requirements. The Integrated Logistics Support Department is dedicated to… more
- CVS Health (Albany, NY)
- …policies and procedures. **Required Qualifications** + 2-3 years of Administrative and Customer Support work experience in healthcare and/or behavioral health ... serving as their primary point of contact for administrative support by understanding customer needs, objectives, and challenges to provide tailored support… more
- Robert Half The Creative Group (Pearl River, NY)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... Description We are looking for an experienced Director to join our Media Analytics & Customer Success team in Pearl River, New York. In this role, you will lead… more
- Knowles Precision Devices (Cazenovia, NY)
- …rep and distributor offices. Skills, Knowledge and Expertise - 3+ years in customer support /sales - Excellent Communication skills are required due to ... Sales Support Specialist Department: Sales, Marketing, and Product Management...maintaining and building strong relationships with existing and potential customer while supporting the Knowles Sales team, Manufactures Representatives,… more
- LSI Solutions (Victor, NY)
- …diploma or equivalent; relevant certifications a plus. + Entry level position with customer support / Information technology aptitude IT Support Specialist ... better patient outcomes with state-of-the-art devices. After all, our customer is ultimately the patient. JOB TITLE: IT ...customer is ultimately the patient. JOB TITLE: IT Support Specialist I, II, III Sr. HOURLY PAY RANGE:… more
- ManpowerGroup (New York, NY)
- …a Technical Support Technician I, you will be part of the Customer Support Department supporting various teams across the organization. The ideal candidate ... timely resolutions. **What's Needed?** + 2-4 years of experience in level 2-3 customer support , technical support , combined with customer service. +… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. + Supports ... + Performs analysis of COD borrower data integrity situations identified by Customer . + Provides support to Customer to research and confirm COD processing… more
- Ricoh Americas Corporation (Syracuse, NY)
- …Field Technology Service Manager duties as needed Complies with all company policies Customer Support Handles complex customer service situations with ... **Position Title:** **Senior Field Representative, Field Services Support ** **Reports To:** Corporate HR Specialist **Position Profile** Services and repairs a… more