- Wolters Kluwer (Coppell, TX)
- …in refining customer service processes and procedures. + Provide mentorship and support to junior associates. + Handle escalated customer issues and ensure ... other support software. + Process Improvement: Skilled in optimizing customer service operations. + Industry Knowledge: Updated knowledge of relevant industry… more
- Mass Markets (Killeen, TX)
- …and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone for a variety of ... commercial, state, and federal projects, you will assist and support them with your leadership and expertise. As the team coach and leader, you will be directly… more
- Confluent (Austin, TX)
- …the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving customer ... of the Confluent Portfolio and product capabilities. They are passionate about building customer relationships and embody our core value of " Customer Love".… more
- Mass Markets (TX)
- …Center Customer Service Representative and help us deliver outstanding support to our clients. This role is ideal for empathetic, detail-oriented individuals ... who enjoy solving problems and creating positive customer experiences from the comfort of their home. To...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
- GovCIO (Austin, TX)
- **Overview** GovCIO is currently hiring for a **AWS Cloud SME** to support our customer , USPS and their CIO Architecture, Strategy & Innovation (CASI) group. The ... assist Vice President of Information Technology (IT) design, develop, maintain, support , and translate corporate business vision and strategy along with stakeholder… more
- Publicis Groupe (Plano, TX)
- …team with campaign launches, QA of placements, creative and tracking. + Support with Customer Targeting, discrepancy resolution, branding survey integration and ... Operations Associate works internally providing trafficking and account management operational support to client teams. You'll collaborate with the team and… more
- US Bank (Dallas, TX)
- …we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our ... We invest in our people, process, and technology to create the ideal customer experience during every interaction. Our hiring and training standards ensure our… more
- The Hertz Corporation (Austin, TX)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to… more
- Amazon (Dallas, TX)
- …pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and ... which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise...* Cultivate best practices through analysis and reporting in support of continuous improvement. * Work with key internal… more
- Wolters Kluwer (Dallas, TX)
- …filings, research, estimate creation, project management, or other items as assigned to support the team. + Resolve moderately complex customer issues and ... other support software. + Process Improvement: Skilled in optimizing customer service operations. + Industry Knowledge: Updated knowledge of relevant industry… more