- Fannie Mae (Plano, TX)
- …Description In this compelling leadership position, you will lead efforts to oversee customer network development and customer support activities, as well ... for our customers. * Identify executives, managers, and team members to support customer relationships. * Promote and sell Fannie Mae's products and services to… more
- Cardinal Health (Austin, TX)
- …via appropriate contract administration, timely order fulfillment, and providing exemplary customer support including managing accounts and providing sales ... outstanding customer service and managing accounts while providing sales support to field sales representatives. This job establishes, maintains and enhances … more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …established Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer 's support needs providing timely, reliable, and courteous ... to deliver consistent results and effective resolutions to customers. + Provides support to Customer to research and confirm COD processing status of data such… more
- Emerson (Stafford, TX)
- …technical field. + 2+ years of experience in process automation, instrumentation, or customer support roles. + Excellent communication skills to engage with ... Customer Success Engineer based in Stafford, Texas, to support customers in fully integrating and unlocking the value...for product improvements and new product development (NPD). + Support the development of customer success case… more
- Textron (Fort Worth, TX)
- …experience \(technical or business\) At least 5 years of marketing, sales or customer support experience \(technical or business\) Previous experience at Bell ... ** Customer Service Facilities \(CSF\) Network Manager, Americas \-...network delivers superior levels of service, quality, and technical support to global customers\. **This role is an individual… more
- Wolters Kluwer (Houston, TX)
- … relationships. + **Technical Proficiency:** Intermediate proficiency with CRM and other customer support software. + **Analytical Skills** **:** Use basic data ... service experience to manage more integrated aspects of the customer lifecycle. You will support various post-sales...aspects of the customer lifecycle. You will support various post-sales activities, assist with product usage training,… more
- Amazon (Austin, TX)
- …that empower CSAs to exercise good judgment while providing consistent, reliable customer support * Collaborate with product managers and stakeholders to ... optimize the customer service experience and reduce customer effort * Lead technical initiatives that support... customer effort * Lead technical initiatives that support our CSAs in solving complex customer … more
- Coinbase (Austin, TX)
- … relationships that are essential to Coinbase achieving its mission. Using your customer support , operations, and team leadership skills you will play a ... As a Supervisor for the Customer Success Team, you will lead a specialized team of customer focused support analysts who own high value customer… more
- TEKsystems (Richardson, TX)
- …at the opportunity to start a career with a top-notch global company! Skills Customer service, Call center, Customer support , data entry, benefits ... service call center, pension, inbound call, outbound calls Top Skills Details Customer service,Call center, Customer support Additional Skills &… more
- Keurig Dr Pepper (Frisco, TX)
- … service best practices and escalation handling for both direct and broader customer support teams. **Knowledge Management & Training** + Facilitate ongoing ... Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling and escalation resolution within our call center operations.… more