- Wolters Kluwer (Glen Allen, VA)
- …in refining customer service processes and procedures. + Provide mentorship and support to junior associates. + Handle escalated customer issues and ensure ... other support software. + Process Improvement: Skilled in optimizing customer service operations. + Industry Knowledge: Updated knowledge of relevant industry… more
- Capital One (Richmond, VA)
- Work From Home - Customer Service Coordinator - Estates **Are you looking for a challenging role that includes the convenience of working virtually at home? Then a ... Capital One Customer Operations role may be the role for you!...Wellbeing offerings such as backup childcare and Mental Wellness support + Tuition Reimbursement + Paid Training and Development… more
- Amazon (Arlington, VA)
- …Sr. Customer Success Mgr, (2) Strategic business advice, (3) Support , (4) Operational execution, and (5) Programs, Pilots, Betas, and Advance Coaching. ... The Amazon Vendor Services organization is seeking a Strategic Customer Success Manager to shape the future of the...business advocate. * Deliver timely, accurate and professional operational support to all Sellers in your portfolio within a… more
- Confluent (Richmond, VA)
- …the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving customer ... of the Confluent Portfolio and product capabilities. They are passionate about building customer relationships and embody our core value of " Customer Love".… more
- Amazon (Arlington, VA)
- …customer to grow by providing tailored service, unmatched technology, and unwavering support . We dive deep to understand each customer 's unique challenges, ... then craft innovative solutions that accelerate their success. This customer -first approach is how we built the world's most adopted cloud. Join us and help us grow.… more
- Amazon (Herndon, VA)
- …evangelizing customer needs to AWS leadership, product, and engineering teams. To support the evolution of the AWS customer experience and/or Customer ... National Security by paving the way for innovation through customer advocacy? Do you have the program management and...cloud service provider and expect a high level of support from AWS to maintain their footprint on AWS.… more
- Mass Markets (VA)
- …Center Customer Service Representative and help us deliver outstanding support to our clients. This role is ideal for empathetic, detail-oriented individuals ... who enjoy solving problems and creating positive customer experiences from the comfort of their home. To...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
- SAIC (Arlington, VA)
- …and to create/develop Business Intelligence (BI) queries utilizing Cognos, in support of customer requirements. **Qualifications** **Required Education:** + ... contribute to cross-functional coordination, particularly among FAMs and readiness support offices (eg, operations, logistics, manpower, personnel,), to ensure the… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …service desk platform, prioritizing and carrying issues to resolution. + Provides customer -centric service and support , reflected in survey data feedback from ... The Systems Engineer will be responsible for providing cross functional technical support and leadership, across a number of disciplines within IT. The Systems… more
- SOS International LLC (Reston, VA)
- …Senior Technical Editor to provide analytical and support services necessary to support our customer in Reston, VA, for Weapons of Mass Destruction Analysis. ... Senior Technical Editor and provide technical writing and editing support for all analytical products that will support... support for all analytical products that will support the mission to avoid strategic surprise and create… more