- Amazon (Herndon, VA)
- …Analyzing product and reports on support performance metrics to measure support success, service performance and drive customer facing platform improvements. ... Acts as a liaison between service development team and support engineering team, communicating customer feedback through tech sync meetings for product and… more
- Coinbase (Richmond, VA)
- …Experience (CEE) product team, which is responsible for defining and building the retail customer support experience. In this role, you will drive a product ... strategy to executing. * Define and execute a roadmap for retail customer support experiences, impacting over 100 million customers. * Communicate the vision and… more
- Southern States Cooperative, Inc (Leesburg, VA)
- …the essential job functions and requirements. General Summary Perform a variety of customer service and sales support functions for a Southern States energy ... to support the team, including but not limited to: sales support , scheduling and dispatching, warehouse inventory, customer vehicle loading and/or… more
- Nightwing (Arlington, VA)
- …Working with internal and external onsite/offsite to include Logistics Engineers to support our customer 's inventory control **Required Skills:** - US ... advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our… more
- ManTech (Chantilly, VA)
- **MANTECH** seeks a motivated, career and customer -oriented **Enterprise IT Support Technician Lead** to join our team in **Chantilly, VA** . In this role, you ... ability managing teams with a diverse range of skillsets in direct support to customer . + Proven ability to build and maintain constructive relationships among… more
- Cayuse Holdings (Richmond, VA)
- … Service experience + Two (2) to five (5) years of experience in computer systems, customer support or IT support . + Experience with ServiceNow IT Service ... **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using company and project… more
- Red Hat (Richmond, VA)
- …middleware, storage, and virtualization technologies, together with award-winning global customer support , consulting, and implementation services. Red Hat ... improve the customer experience + Collaborate with our support team on customer support requests, including joining calls, interacting via email,… more
- Medtronic (Charlottesville, VA)
- …technical assistance. + Maintains system hardware and software to maximize system performance. ** CUSTOMER SUPPORT ** + Acts as the primary Medtronic customer ... training at all levels. Is responsible for key customer reports as required to support Medtronic...for key customer reports as required to support Medtronic Neurosurgery/Navigation/Robotic Assisted Surgery products and services. Must… more
- KBR (Chantilly, VA)
- …Support system and mission strategy development across the various ground offices. + Customer Support : Daily interaction with the customer and supporting ... generation, and interaction with Mission Partners. The candidate will help customer acquisitions leveraging agile principles to define capability roadmaps, Solution… more
- Oracle (Richmond, VA)
- …+ Self-driven and result oriented + Strong problem solving/analytical skills + Strong customer support and relation skills + Effective communication (verbal and ... . Responsibilities include but are not limited to providing excellence in customer service support , diagnosis, replication, resolving Functional and Technical… more