- Nightwing (Arlington, VA)
- …Working with internal and external onsite/offsite to include Logistics Engineers to support our customer 's inventory control **Required Skills:** - US ... advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our… more
- ManTech (Chantilly, VA)
- **MANTECH** seeks a motivated, career and customer -oriented **Enterprise IT Support Technician Lead** to join our team in **Chantilly, VA** . In this role, you ... ability managing teams with a diverse range of skillsets in direct support to customer . + Proven ability to build and maintain constructive relationships among… more
- Cayuse Holdings (Richmond, VA)
- … Service experience + Three (3) to five (5) years of experience in computer systems, customer support or IT support . + Experience with ServiceNow IT Service ... **_TRAVEL_** No **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service solutions within service level agreements using company and project… more
- Lumen (Richmond, VA)
- …operational processes, procedures, and documentation are followed, maintained, and enhanced to support consistent, reliable customer support . + Serve as ... a customer -first mindset. **Preferred Qualifications** + Experience managing dedicated customer support environments or high-touch service teams. + Knowledge… more
- Cayuse Holdings (Richmond, VA)
- … Service experience + Two (2) to five (5) years of experience in computer systems, customer support or IT support . + Experience with ServiceNow IT Service ... **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using company and project… more
- Medtronic (Charlottesville, VA)
- …technical assistance. + Maintains system hardware and software to maximize system performance. ** CUSTOMER SUPPORT ** + Acts as the primary Medtronic customer ... training at all levels. Is responsible for key customer reports as required to support Medtronic...for key customer reports as required to support Medtronic Neurosurgery/Navigation/Robotic Assisted Surgery products and services. Must… more
- NuAxis Innovations (Falls Church, VA)
- …and escalates incidents per service levels. **Key Responsibilities** * Respond to user support requests via phone, email, and direct customer contacts; provide ... familiarity with Apple devices supported.* Experience with ticketing systems and customer service in IT support environments.Preferred Qualifications* Knowledge… more
- KBR (Chantilly, VA)
- …Support system and mission strategy development across the various ground offices. + Customer Support : Daily interaction with the customer and supporting ... generation, and interaction with Mission Partners. The candidate will help customer acquisitions leveraging agile principles to define capability roadmaps, Solution… more
- Oracle (Richmond, VA)
- …+ Self-driven and result oriented + Strong problem solving/analytical skills + Strong customer support and relation skills + Effective communication (verbal and ... . Responsibilities include but are not limited to providing excellence in customer service support , diagnosis, replication, resolving Functional and Technical… more
- Coinbase (Richmond, VA)
- …advanced modeling, we produce insights which directly move the company's bottom line. Customer Support /Experience is one of the most critical touchpoints in ... need to exist. Our mission is to deeply understand the end-to-end customer support journey, from prevention through resolution, and use data to eliminate… more
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