- M. C. Dean (Arlington, VA)
- …skills for customer correspondence, SOP, and Outage documentation. + Triage customer support calls, providing Tier 2 escalation as needed + Communicate ... are not limited to:** + Manage physical security system support to meet service level agreements + Analyze physical...networking, VLANS and routing. + Requires reliable attendance at customer site during work hours required by customer… more
- M. C. Dean (Arlington, VA)
- …skills for customer correspondence, SOP, and Outage documentation. + Triage customer support calls, providing Tier 2 escalation as needed + Communicate ... are not limited to:** + Manage physical security system support to meet service level agreements + Analyze physical...networking, VLANS and routing. + Requires reliable attendance at customer site during work hours required by customer… more
- Chenega Corporation (Arlington, VA)
- …of IT services to our clients, including Cyber Security, Networking, Customer Support , Engineering, Software Development, Assessment, and Authorization using ... in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals… more
- Iron Mountain (Manassas, VA)
- …clearance via government or other agency background check may be required for customer support . + Applicants must meet all requirements, including customer ... Mountain** The Senior Critical Facilities Technician provides technical and facility support in a 24x7 data center environment, including maintenance and oversight… more
- Iron Mountain (Manassas, VA)
- …clearance via government or other agency background check may be required for customer support . + Candidates must possess and maintain a valid Department ... function to ensure policies and procedures are followed, to support the development of Officers and to ensure that...the development of Officers and to ensure that excellent customer service is provided. Training, uniforms, footwear, duty gear,… more
- HII (Chesapeake, VA)
- …at company, customer and/or field locations. Provide onsite training of customer support personnel when required. Perform quality inspections on finished ... product and provide onsite training of customer support personnel when required. + Troubleshoot and diagnose malfunctions to eliminate problems in minimum time.… more
- CACI International (Arlington, VA)
- …Initio software license management, Ab Initio user management and interface with Ab Initio customer support + Manage all group accounts including Ab Initio Owner ... applications + Work in conjunction with Unix Admins to support of root level activities + Work collaboratively with...in a team environment with a strong focus on customer service and solution ownership; + Ability to communicate… more
- Southern States Cooperative, Inc (Goochland, VA)
- …Performs a variety of retail operations functions to ensure sales readiness and customer support at Southern States Cooperative, Inc. (SSC) service and ... factors critical to daily operations. + Provide prompt and courteous customer support . Assist customers with filling orders, lifting and accessing products, and… more
- Humana (Richmond, VA)
- …Representative 2 performs varied activities and moderately complex administrative/operational/ customer support assignments. Performs computations. Typically ... a perfect call experience. The Medicare Inbound Contact Representative 2 addresses customer needs which may include complex benefit questions, resolving issues, and… more
- Verint Systems, Inc. (Richmond, VA)
- …other internal departments such as Pre-Sales, Channels, Sales Operations, Product House, and Customer Support to name a few. **Principal Duties and Essential ... region's Solutions Engineer(s) as needed. + Serves as a focal point for customer support issue escalation and maintains high levels of customer satisfaction… more