• Senior Director, Customer Marketing

    Trellix (Richmond, VA)
    …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... **_Job Title:_** Senior Director, Customer Marketing **About Trellix** Trellix is a global...+ Paid Time Off + Paid Parental Leave + Support for Community Involvement We're serious about our commitment… more
    Trellix (12/17/25)
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  • Supervisor, Customer Success Team

    Coinbase (Richmond, VA)
    … relationships that are essential to Coinbase achieving its mission. Using your customer support , operations, and team leadership skills you will play a ... and support initiatives aimed at streamlining operations and improving customer experience metrics. * Achieve SLAs, productivity and quality metrics for your… more
    Coinbase (10/16/25)
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  • Senior Customer Success Manager

    S&P Global (Charlottesville, VA)
    …+ Experiencein aconsultative salesor a client facing role (inside sales, prospecting, sales support , customer support ) and in dealing with challenging ... **About the Role:** **Grade Level (for internal use):** 10 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. The… more
    S&P Global (12/06/25)
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  • Major & Strategic Account Executive…

    Wolters Kluwer (Richmond, VA)
    …account to diversify client contact touch points and interaction frequency. + Engaging with customer support and product management as a customer advocate to ... **Permanent remote role. Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building and maintaining post sales strategic… more
    Wolters Kluwer (10/23/25)
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  • Customer Service Representative

    Robert Half Office Team (Richmond, VA)
    …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... Description We are looking for a detail-oriented Customer Service Representative to join our team on...Richmond, Virginia. In this role, you will handle various customer interactions, ensuring satisfaction and providing effective solutions. This… more
    Robert Half Office Team (01/03/26)
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  • Seasonal Customer Service Supervisor

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises ... Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established… more
    ASM Research, An Accenture Federal Services Company (12/13/25)
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  • SAP NS2 Support Engineer (IBP Data…

    SAP (Herndon, VA)
    …HANA. **BRIEF DESCRIPTION** The primary responsibilities of this role are core customer support , innovation and proactive activities and participation in a ... due to regional or business need. **KEY RESPONSIBILITIES** 1) Deliver Core Customer Support focusing on Data Integrations 2) Proactive Support and Innovation… more
    SAP (01/02/26)
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  • Product Support Director

    Oracle (Richmond, VA)
    …health, and operational trends. Required Qualifications + 10+ years of experience in customer support , customer success, or service delivery within ... and Reports. This role is responsible for delivering a scalable, high-reliability, and customer -centric support experience for a global enterprise customer more
    Oracle (12/31/25)
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  • Support Escalation Manager, Incident…

    Microsoft Corporation (Reston, VA)
    …or account team unit (ATU) initiatives by proactively providing feedback to the improve customer support experience for a customer or group of customers. ... resolve cases efficiently. . Coordinates with Account teams and manages customer support . . Communicates clearly and promptly. . Collaborates to influence… more
    Microsoft Corporation (12/21/25)
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  • Cloud Support Engineer Internship - 2026…

    Amazon (Herndon, VA)
    customer problems that may span multiple AWS services - Leverage your day-to-day customer support experience to provide the voice of the customer to ... videos, technical articles, trainings, among others. - You will leverage your customer support experience to provide feedback to internal AWS teams on how to… more
    Amazon (12/06/25)
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