- Trellix (Richmond, VA)
- …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... **_Job Title:_** Senior Director, Customer Marketing **About Trellix** Trellix is a global...+ Paid Time Off + Paid Parental Leave + Support for Community Involvement We're serious about our commitment… more
- Coinbase (Richmond, VA)
- … relationships that are essential to Coinbase achieving its mission. Using your customer support , operations, and team leadership skills you will play a ... and support initiatives aimed at streamlining operations and improving customer experience metrics. * Achieve SLAs, productivity and quality metrics for your… more
- S&P Global (Charlottesville, VA)
- …+ Experiencein aconsultative salesor a client facing role (inside sales, prospecting, sales support , customer support ) and in dealing with challenging ... **About the Role:** **Grade Level (for internal use):** 10 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. The… more
- Wolters Kluwer (Richmond, VA)
- …account to diversify client contact touch points and interaction frequency. + Engaging with customer support and product management as a customer advocate to ... **Permanent remote role. Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building and maintaining post sales strategic… more
- Robert Half Office Team (Richmond, VA)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... Description We are looking for a detail-oriented Customer Service Representative to join our team on...Richmond, Virginia. In this role, you will handle various customer interactions, ensuring satisfaction and providing effective solutions. This… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises ... Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established… more
- SAP (Herndon, VA)
- …HANA. **BRIEF DESCRIPTION** The primary responsibilities of this role are core customer support , innovation and proactive activities and participation in a ... due to regional or business need. **KEY RESPONSIBILITIES** 1) Deliver Core Customer Support focusing on Data Integrations 2) Proactive Support and Innovation… more
- Oracle (Richmond, VA)
- …health, and operational trends. Required Qualifications + 10+ years of experience in customer support , customer success, or service delivery within ... and Reports. This role is responsible for delivering a scalable, high-reliability, and customer -centric support experience for a global enterprise customer … more
- Microsoft Corporation (Reston, VA)
- …or account team unit (ATU) initiatives by proactively providing feedback to the improve customer support experience for a customer or group of customers. ... resolve cases efficiently. . Coordinates with Account teams and manages customer support . . Communicates clearly and promptly. . Collaborates to influence… more
- Amazon (Herndon, VA)
- … customer problems that may span multiple AWS services - Leverage your day-to-day customer support experience to provide the voice of the customer to ... videos, technical articles, trainings, among others. - You will leverage your customer support experience to provide feedback to internal AWS teams on how to… more
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