- Amazon (Herndon, VA)
- … customer problems that may span multiple AWS services - Leverage your day-to-day customer support experience to provide the voice of the customer to ... videos, technical articles, trainings, among others. - You will leverage your customer support experience to provide feedback to internal AWS teams on how to… more
- Microsoft Corporation (Reston, VA)
- …or account team unit (ATU) initiatives by proactively providing feedback to the improve customer support experience for a customer or group of customers. ... team unit (ATU) initiatives by proactively providing feedback to the improve customer support experience for a customer or group of customers. Contributes… more
- Palo Alto Networks (Reston, VA)
- …identify technical problems, with a pointed focus on providing the best customer support in the industry. **Compensation Disclosure** The compensation offered ... customer advocate who will assist in providing tailored support , weekly reviews, root cause analysis for critical issues,...quarterly business review. As part of the Prisma SDWAN support team, you will serve our customer … more
- Sysco (Ruther Glen, VA)
- …equivalent. **Experience** + 1 year prior outside foodservice sales coordination or customer support experience + Preferred: Previous call center experience ... **JOB SUMMARY** This is a sales support position responsible for providing direct support...Account Executives, Marketing Associates, and customers. As a CSR ( customer sales representative), the goal is to assist and… more
- Cornerstone onDemand (Virginia Beach, VA)
- …field, or equivalent experience. + At least 5 years' experience in a technical customer support role, with a minimum of 2 years supporting enterprise SaaS ... product portfolio. + Author and maintain knowledge base articles; lead and support knowledge sharing initiatives. + Champion customer feedback, ensuring… more
- CACI International (Mclean, VA)
- …may include handling items weighing up to 50 pounds. **Key Responsibilities:** + ** Customer Support Management:** + Serve as the primary point of contact ... for specialized customer requests, managing end-to-end support processes. + Develop and maintain effective working relationships across the customer … more
- Palo Alto Networks (Reston, VA)
- …summaries in the ticketing system + Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer ... technical problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure** The compensation offered for this… more
- Coinbase (Richmond, VA)
- …(CX) organization is on a mission to provide the most trusted and value-added customer support in crypto. That mission starts with truly world-class social ... & Trust (GCST) organization, working at the intersection of product and support to transform the customer experience. *What you'll be doing* * Build and lead a… more
- Palo Alto Networks (Reston, VA)
- …identify technical problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure** The compensation offered ... As part of our US Government (USG) team, you will be a designated customer advocate, assisting in providing tailored support , weekly reviews, root cause analysis… more
- SAP (Herndon, VA)
- …environment and ability to work cross-culturally + Positive attitude and passion towards Customer support + Perform weekend support and On-call activities ... plans and situation war rooms to resolve critical product issues impacting customer business operations. + Collaborates with global support engineers across… more
Recent Jobs
-
Event Technical Specialist, Audio, Video, Lighting & Projection -(Part-Time)
- Encore (Nashville, TN)
-
Category Manager
- Olympus Corporation of the Americas (Brooklyn Park, MN)
-
Dental Hygienist Per Diem - Community Health
- Cambridge Health Alliance (Cambridge, MA)
-
Group 10-01 | SRP Intern - Graphic Artist | ISR Systems & Architectures | Summer
- MIT Lincoln Laboratory (Lexington, MA)