- Capital One (Richmond, VA)
- …that improve business outcomes and enable agent and leader performance. The Customer Channels Performance Support (CCPS) team focuses on delivering scaled ... Senior Manager, Process Management, Customer Channels Performance Solutions (CCPS) (Hybrid) Capital One,...Strategy, Product and Tech partners to elevate the performance support we provide Channels agents and leaders. We are… more
- Stanley Martin Homes (Reston, VA)
- …Contribute to broader marketing initiatives and special projects as needed to support customer acquisition goals. **Position Standards:** + **Strategic and ... as its commitment to its team members and company culture. The Customer Acquisition Specialist is responsible for leading the planning, execution, and optimization… more
- Interactive Government Holdings, Inc. (Sandston, VA)
- …(3) years of working experience with at least two (2) years of program management support , customer service support , or volunteer support . *Associated ... VST - Volunteer Support Technician Category Administration Description Organization Established in...is to serve uniformed service members globally and their support systems locally. We utilize strategy, data science, and… more
- Humana (Richmond, VA)
- …or dual eligibility. You'll work cross-functionally with care teams, sales agents, and customer service to support and retain members throughout their healthcare ... caring community and help us put health first** The Customer Success Agent is responsible for member retention through...social determinants of health and broader member needs. + Support member retention and engagement goals by educating and… more
- SAP (Herndon, VA)
- …SAP as a basis for a successful engagement delivery. + Directly advises the Customer on solution operations to support business continuity + Leads Premium ... America Benefits (https://www.sapnorthamericabenefits.com/en/public/welcome) . Requisition ID: 426105 | Work Area: Customer Service and Support | Expected Travel:… more
- Lumen (Richmond, VA)
- … solution details and service attributes are appropriately and accurately documented to support customer success through their entire journey with Lumen. **The ... define, and document service change requests where needed in support of service modification. + Work with customer... support of service modification. + Work with customer and company personnel to help identify and define… more
- Amazon (Arlington, VA)
- …AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners ... best value and service from AWS? At AWS Enterprise Support , we're looking for a Principal Industry Expert Technical...knowledge and readiness when engaging a Media and Entertainment customer , to accelerate the value provided. IETAMs work with… more
- Raymond James Financial, Inc. (VA)
- …with guidance from senior colleagues. + Act as first-line supervisor of a team providing customer service support , and play a key role in helping to achieve ... concerned with delivering results within established systems and with readily available support . - Process efficiency; apply **Skills** : + Uses clear and effective… more
- Amazon (Arlington, VA)
- …people who are smart, passionate about cloud computing, and believe that world class support is critical to customer success. AWS Support provides 24/7/365 ... Description At Amazon Web Services (AWS), customer obsession is in our DNA. Now, with...into the cloud. As a member of the AWS Support team, you will be at the forefront of… more
- ManTech (Mclean, VA)
- **ManTech** seeks a motivated, career and customer -oriented **Location Support Center (LSC) Project Manager** to join our team in **McLean, VA** . In this role, ... ability managing teams with a diverse range of skillsets in direct support to customer . + Proven ability to build and maintain constructive relationships among… more