- ManTech (Mclean, VA)
- …Demonstrated ability managing teams with a diverse range of skillsets in direct support to customer . **Preferred Qualifications:** + Related work experience in ... **ManTech** seeks a motivated, career and customer -oriented **Lead Phone Technician** to join our team...will lead a team for the installation, maintenance, and support of telecommunications systems, including VoIP and legacy phone… more
- Insight Global (VA)
- …Service team. Stay up to date on the banks digital products and any updates. Support general customer service calls when needed. Understand customer needs ... problems like browser issues, password resets, and account lockouts. Respond to customer questions on social media and help moderate content. Refer potential sales… more
- Concentrix (Richmond, VA)
- …guidance on best practices, risk assessments, migrations, and remote and dedicated support services. Customer Engineers provide multiple services to our ... providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic… more
- CARMAX (Richmond, VA)
- …years investing heavily in modernizing our digital and analytical infrastructure to support our customer -centric experience. Whether that be through building ... help the organization: - Measure and track the CarMax customer experience - Design reporting that brings customer...is also committed to your success, offering knowledge and support along every step of the journey. + **Unique… more
- Quality Technology Services, LLC (Richmond, VA)
- …the Data Center floor both in person and via the telephone, assisting with customer equipment installs, providing support on low and medium priority tickets ... within the ticketing system, escalating alerts and/or customer requests to senior technicians for resolution, and completing...as assigned. This role requires shift work hours to support a 24x7x365 data center environment. To be eligible… more
- Amazon (Arlington, VA)
- …comprehensive native solution * Run localized enablement sessions, curated sales assets, leveraging customer propensity buy signals * Support sales plays and 1: ... with the most interesting and demanding customers in assigned customer segments to turn into reality. You will use...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- Amazon (Arlington, VA)
- …the value of Partner engagement and recommend qualified Partners that can meet and support AWS customer needs - Maintain and update the partner-related sales ... of AWS Partners. The ideal candidate has experience in creating and delivering Customer value by matching Partners' capabilities and solutions to customer needs… more
- CACI International (Alexandria, VA)
- …will support the DoD Risk Management Framework (RMF) process and activities to support the customer 's mission and cyber security posture for a portfolio of ... collaboratively with the ISSM, stakeholders, and the team to support cybersecurity efforts (NIPR/SIPR) * Create and manage RMF...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- EAB (Richmond, VA)
- …as they progress; + Connecting partner institutions and creating learning experiences. Customer Success and Commercial Support : Collaborate with the research ... is a division within our research business, providing consultative support and expert advice to our education clients. RAS...addition to working with current clients, our advisors also support sales efforts in new client development. This position… more
- General Dynamics Information Technology (Arlington, VA)
- …Tier 2 and/or Tier 3 operations, preferably supporting a large-scale government customer . + Experience providing technical support for microcomputer hardware, ... Family:** Help Desk **Skills:** BMC Remedy Ticketing System,Help Desk Support ,IT Help Desk **Certifications:** Security+, CE - CompTIA-Security+ CE **Experience:**… more