- HD Supply (Jacksonville, FL)
- …team partnering with strategic suppliers to deliver an exceptional online customer experience. Drive brand and product optimizations to enhance findability, increase ... aligning resources, and collaborating with vendors and internal teams to improve customer experience. + Drives process improvements and builds program awareness to … more
- iCIMS (Tallahassee, FL)
- …and promote self-service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating closely with Support ... integrations. Acting as both a trusted technical advisor and customer advocate , the TSM drives platform adoption,... customer success platforms to ensure visibility across Customer Success, Product, and Support teams. +… more
- RELX INC (Boca Raton, FL)
- …the partnership + Managing and taking point on issues, as the customer advocate + Using teaching skills that support customer onboarding plans + ... customers. The eCSM serves as a trusted adviser and customer advocate to our new and returning...quality information and vast data sets with analytics to support visionary science and research, health education and interactive… more
- Confluent (Tallahassee, FL)
- …data streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice ... (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers… more
- NTT America, Inc. (Tallahassee, FL)
- … Engagements is responsible for managing the successful project delivery, pre-sales support and customer satisfaction to NTT Data Business Solutions Inc. ... are required. **Duties and Responsibilities:** **Account Management and Pre-sales support ** + Go to person for region for sales...the team + Be a decision maker regarding conflicting customer priorities/requirements + Be an advocate for… more
- Wolters Kluwer (Tallahassee, FL)
- …frequency. + Engaging with customer support and product management as a customer advocate to ensure speedy resolution of customer issues. + Act as ... a domain SME, product SME, and customer advocate to achieve quick customer issue resolution. + Serve as the account first line of defense to mitigate issues… more
- Celestica (Orlando, FL)
- …Receives & resolves customer issues & complaints. Acts as a customer advocate to drive prioritization of projects & responses to problems/issues. ... & indirect supervision to all subordinate staff involved in support of each customer under the director's ownership. This includes long-term planning, objective… more
- Percepta (Melbourne, FL)
- **Description** At Percepta, we bring first-class service across each market we support . As an **Automotive Customer Service Representative** working **on-site** ... this role, you will assist with completing pre- and post-purchase support , purchase transactions, documenting customer interactions, locating requested… more
- Oracle (Tallahassee, FL)
- …and Azure. You will act as a trusted technical leader and liaison between Customer and Oracle implementation, Support , and Development teams in implementing best ... advocate providing guidance around product expertise and translate Customer needs/requirements into integrated solutions. + Interact internally and externally… more
- Citigroup (Tampa, FL)
- …providing full leadership and direction of a team to provide client resolution and support in coordination with the Customer Service team. The overall objective ... this role is to ensure the seamless delivery of customer service support to external clients. **Responsibilities:**...transfer of best service practices. + Be both and advocate and responsible for the customer 's voice… more