- Coinbase (Tallahassee, FL)
- … to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is essential to Coinbase ... issues at the root cause. * Represent and advocate for the customer across organizations to...2+ year of relevant experience in a financial services customer service or support role in a… more
- PagerDuty (Tallahassee, FL)
- …achieve business value and ROI from their investment in PagerDuty. **Key Responsibilities** Advocate for the Customer : + Proactively engage with customers to ... revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and… more
- Wolters Kluwer (Tampa, FL)
- …and Customer Lifetime Value (CLV) and ensure continuous improvement. + Advocate for customer requirements in product development and strategic planning. + ... strong cross functional partnerships with Sales, Product, Marketing, and Support to ensure a seamless customer experience....Marketing, and Support to ensure a seamless customer experience. + Lead, mentor, and grow employee capabilities… more
- Coinbase (Tallahassee, FL)
- … relationships that are essential to Coinbase achieving its mission. Using your customer support , operations, and team leadership skills you will play a ... support initiatives aimed at streamlining operations and improving customer experience metrics. * Achieve SLAs, productivity and quality... issues at the root cause. * Represent and advocate for the customer across organizations to… more
- Advantive (Tampa, FL)
- Our Customer Success Manager is responsible for developing strong relationships with customers by serving as a trusted advisor and advocate . You will proactively ... timely and successful delivery of our solutions according to customer needs and improving the entire customer ...expectation of being onsite three days a week in our Tampa office to support team alignment and cross-functional… more
- PennyMac (Tampa, FL)
- …is a key contributor to facilitating efficient and effective processes that support business and customer service objectives. Responsibilities may be limited ... Specialist will : + Operate in a Call Center environment as a customer success advocate + Receive inbound calls and make outbound calls to consumers + Receive… more
- PennyMac (Tampa, FL)
- …individual is a key contributor facilitating efficient and effective processes that support business and customer service objectives. Responsibilities may be ... Specialist will : + Operate in a call center environment as a customer success advocate + Receive inbound calls and make outbound calls to consumers + Receive… more
- Cabela's (Fort Myers, FL)
- …and reports in a timely and accurate manner. + Provides peer coaching, recognition, and support as a CLUB advocate and representative. + Provides service to all ... **_POSITION SUMMARY:_** The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of… more
- Oracle (Tallahassee, FL)
- …as an advocate for our customers, you are responsible for facilitating customer relationships with Oracle Support and our customers. As a Support ... satisfaction. In this role, you will be a Support Program Manager for strategic, top-revenue Customer ...a Support Program Manager for strategic, top-revenue Customer accounts, and will attend one-on-one meetings with representatives… more
- Cisco (Miami, FL)
- …Public Sector Data Center Technology Delivery team delivering timely and quality results in support of the customer 's mission. We combine the power of Cisco ... experts who help our customers better understand their data centers and support critical missions by driving optimization, adoption, and transformation. We work… more