- Kelly Services (Pittsburgh, PA)
- **Job Title:** Customer Experience Advocate **Locations:** Pittsburgh, PA | Raleigh, NC | Phoenix, AZ | Orlando, FL **Overview:** We are seeking a dedicated ** ... Customer Experience Advocate ** to join our inbound...primary point of contact for inquiries and escalations. + Support patients, healthcare provider offices, and field teams with… more
- Sharecare (Harrisburg, PA)
- …in advance._ **Compensation:** $22.00/hour **Job Summary:** The role of the Family Health Advocate is an exciting and innovative remote role newly created to provide ... meaningful support to members and their families through personalized resource...Utilizing motivational interviewing and guided approaches, the family health advocate will play a critical role in supporting members… more
- Oracle (Harrisburg, PA)
- …into clear, actionable guidance. + Curiosity, empathy, and a collaborative, customer -first mindset. Nice-to-haves + Experience with Spring AI. + AI/ML experience ... velocity: prototype quickly, validate with customers, and scale what works. + Advocate for security, reliability, and measurable outcomes. Disclaimer: **Certain US … more
- iCIMS (Harrisburg, PA)
- …and promote self-service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating closely with Support ... integrations. Acting as both a trusted technical advisor and customer advocate , the TSM drives platform adoption,... customer success platforms to ensure visibility across Customer Success, Product, and Support teams. +… more
- Confluent (Harrisburg, PA)
- …data streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice ... (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers… more
- NTT America, Inc. (Harrisburg, PA)
- … Engagements is responsible for managing the successful project delivery, pre-sales support and customer satisfaction to NTT Data Business Solutions Inc. ... are required. **Duties and Responsibilities:** **Account Management and Pre-sales support ** + Go to person for region for sales...the team + Be a decision maker regarding conflicting customer priorities/requirements + Be an advocate for… more
- CVS Health (Harrisburg, PA)
- … advocate for** customers, understand their needs and provide guidance and support + **Resolve** customer inquiries and issues efficiently while documenting ... and every day. **Position Summary:** We are seeking a compassionate, customer -obsessed _Customer Service Representative_ to care for our customers. Our customers… more
- West Pharmaceutical Services (Exton, PA)
- …professionally and patiently by phone and email + Working closely with Technical Customer Support and Sales Account Managers including participation in business ... customer 's needs to truly create a differentiated customer experience. As the trusted advisor and advocate... customer experience. As the trusted advisor and advocate for our customers, the Associate, Customer … more
- Wolters Kluwer (Harrisburg, PA)
- …frequency. + Engaging with customer support and product management as a customer advocate to ensure speedy resolution of customer issues. + Act as ... a domain SME, product SME, and customer advocate to achieve quick customer issue resolution. + Serve as the account first line of defense to mitigate issues… more
- Proofpoint (Pittsburgh, PA)
- …post sales customer engagements, maintaining a strong sense of ownership over customer outcomes + Be a relentless advocate for your customers into the ... 's business and security needs by industry, providing proactive recommendations that support the customer 's priorities. + Contribute to functional groups from… more