- Proofpoint (Pittsburgh, PA)
- …post sales customer engagements, maintaining a strong sense of ownership over customer outcomes + Be a relentless advocate for your customers into the ... 's business and security needs by industry, providing proactive recommendations that support the customer 's priorities. + Contribute to functional groups from… more
- FirstEnergy (PA)
- …and expansion projects + Foster collaboration across internal departments to support customer initiatives and infrastructure development, including but not ... Insight + Utilize deep organizational insight to navigate internal structures and advocate for customer priorities, ensuring seamless integration of customer… more
- Oracle (Harrisburg, PA)
- …and Azure. You will act as a trusted technical leader and liaison between Customer and Oracle implementation, Support , and Development teams in implementing best ... advocate providing guidance around product expertise and translate Customer needs/requirements into integrated solutions. + Interact internally and externally… more
- Coinbase (Harrisburg, PA)
- … to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is essential to Coinbase ... issues at the root cause. * Represent and advocate for the customer across organizations to...2+ year of relevant experience in a financial services customer service or support role in a… more
- PagerDuty (Harrisburg, PA)
- …achieve business value and ROI from their investment in PagerDuty. **Key Responsibilities** Advocate for the Customer : + Proactively engage with customers to ... revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and… more
- Coinbase (Harrisburg, PA)
- … relationships that are essential to Coinbase achieving its mission. Using your customer support , operations, and team leadership skills you will play a ... support initiatives aimed at streamlining operations and improving customer experience metrics. * Achieve SLAs, productivity and quality... issues at the root cause. * Represent and advocate for the customer across organizations to… more
- American Airlines (Philadelphia, PA)
- …resulting in employee and customer safety and well-being + Be a safety advocate : Look for safety concerns and address them as needed + Establish team and ... this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their...individual goals in support of departmental and company objectives; Coaches and mentors… more
- Treatspace, Inc. (Pittsburgh, PA)
- …continued value post-implementation + Identify and develop upsell opportunities aligned with customer goals + Manage escalations and advocate for customer ... About the Role Treatspace is seeking a Customer Success Specialist for our PracticeBeat product line...webinars + Review and optimize medical practice websites + Support PPC campaigns and coordinate monthly performance reviews +… more
- Oracle (Harrisburg, PA)
- …as an advocate for our customers, you are responsible for facilitating customer relationships with Oracle Support and our customers. As a Support ... satisfaction. In this role, you will be a Support Program Manager for strategic, top-revenue Customer ...a Support Program Manager for strategic, top-revenue Customer accounts, and will attend one-on-one meetings with representatives… more
- Oracle (Harrisburg, PA)
- …organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This ... A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to… more