- Oracle (Sacramento, CA)
- …trusted advisor and technical expert, you'll ensure our customers receive world-class post-sales support , while also serving as a strong advocate for their ... **Job Description** **Senior Support Engineer 1** **- Oracle Exadata Cloud Services**...the forefront of solving some of our most complex customer challenges using Automation and Artificial Intelligence (AI) tools.… more
- Palo Alto Networks (Santa Clara, CA)
- …of our US Government (USG) team, you will be a designated customer advocate , assisting in providing tailored support , weekly reviews, root cause analysis for ... to our collective success. Our values were crowdsourced by employees and are brought to life through each of...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- Palo Alto Networks (Santa Clara, CA)
- …a strong asset. Under Focused Services, you will be a designated customer advocate who will assist in providing tailored support , weekly reviews, root cause ... to our collective success. Our values were crowdsourced by employees and are brought to life through each of...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- Palo Alto Networks (Santa Clara, CA)
- …2+ years of experience in a customer -facing cybersecurity role such as professional services, customer success or customer support - must , Tier 1/2 SO ... and our customers, helping bridge the gap between incident response and customer understanding. You'll not only support investigations and incident triage,… more
- Coinbase (Sacramento, CA)
- … to our most valued customers. You'll join a high functioning team of customer focused support professionals who know their performance is essential to Coinbase ... issues at the root cause. * Represent and advocate for the customer across organizations to...2+ year of relevant experience in a financial services customer service or support role in a… more
- Intuit (San Diego, CA)
- … customer experiences while meeting business objectives. + Partner with Product, Customer Support , Marketing, and Sales teams to deliver impactful solutions. ... through research, experimentation, and data analysis. + Experience collaborating with customer support organizations, including BPOs, to improve operational… more
- Coinbase (Sacramento, CA)
- … relationships that are essential to Coinbase achieving its mission. Using your customer support , operations, and team leadership skills you will play a ... support initiatives aimed at streamlining operations and improving customer experience metrics. * Achieve SLAs, productivity and quality... issues at the root cause. * Represent and advocate for the customer across organizations to… more
- SolomonEdwards (Sacramento, CA)
- …MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate . - Answer high-volume, inbound calls or texts from current ... services firm offering financial, operational, and technology consulting and operations support . We work with some of the world's most prominent companies… more
- Google (San Francisco, CA)
- …experience. + 10 years of experience with cloud native architecture in a customer -facing or support role. + Experience engaging with, and presenting to, ... Customer Engineer III, AI/ML, Google Cloud _corporate_fare_ Google...to resolve technical blockers. + Share AI/ML expertise to support the technical relationship with customers, including technology advocacy,… more
- Google (Sunnyvale, CA)
- …practical experience. + 6 years of experience with cloud native architecture in a customer -facing or support role. + Experience engaging with, and presenting to, ... Customer Engineer II, AI/ML, Google Cloud _corporate_fare_ Google...resolve technical blockers. + Share in-depth AI/ML expertise to support technical relationships with customers, including technology advocacy, supporting… more