- Kelly Services (Pittsburgh, PA)
- **Job Title:** Customer Experience Advocate **Locations:** Pittsburgh, PA | Raleigh, NC | Phoenix, AZ | Orlando, FL **Overview:** We are seeking a dedicated ** ... Customer Experience Advocate ** to join our inbound...primary point of contact for inquiries and escalations. + Support patients, healthcare provider offices, and field teams with… more
- Oracle (Harrisburg, PA)
- …into clear, actionable guidance. + Curiosity, empathy, and a collaborative, customer -first mindset. Nice-to-haves + Experience with Spring AI. + AI/ML experience ... velocity: prototype quickly, validate with customers, and scale what works. + Advocate for security, reliability, and measurable outcomes. Disclaimer: **Certain US … more
- iCIMS (Harrisburg, PA)
- …and promote self-service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating closely with Support ... integrations. Acting as both a trusted technical advisor and customer advocate , the TSM drives platform adoption,... customer success platforms to ensure visibility across Customer Success, Product, and Support teams. +… more
- Oracle (Harrisburg, PA)
- …and Azure. You will act as a trusted technical leader and liaison between Customer and Oracle implementation, Support , and Development teams in implementing best ... advocate providing guidance around product expertise and translate Customer needs/requirements into integrated solutions. + Interact internally and externally… more
- Confluent (Harrisburg, PA)
- …data streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice ... location. In addition, Confluent offers a wide range of employee benefits. To learn more about our benefits click_...up your sleeves and dig in to help address customer issues alongside Confluent Technical Support Engineers… more
- FirstEnergy (PA)
- …and expansion projects + Foster collaboration across internal departments to support customer initiatives and infrastructure development, including but not ... Insight + Utilize deep organizational insight to navigate internal structures and advocate for customer priorities, ensuring seamless integration of customer… more
- NTT America, Inc. (Harrisburg, PA)
- … Engagements is responsible for managing the successful project delivery, pre-sales support and customer satisfaction to NTT Data Business Solutions Inc. ... are required. **Duties and Responsibilities:** **Account Management and Pre-sales support ** + Go to person for region for sales...the team + Be a decision maker regarding conflicting customer priorities/requirements + Be an advocate for… more
- CVS Health (Harrisburg, PA)
- … advocate for** customers, understand their needs and provide guidance and support + **Resolve** customer inquiries and issues efficiently while documenting ... and every day. **Position Summary:** We are seeking a compassionate, customer -obsessed _Customer Service Representative_ to care for our customers. Our customers… more
- Oracle (Harrisburg, PA)
- …as an advocate for our customers, you are responsible for facilitating customer relationships with Oracle Support and our customers. As a Support ... improve overall customer satisfaction. In this role, you will be a Support Program Manager for strategic, top-revenue Customer accounts, and will attend… more
- PagerDuty (Harrisburg, PA)
- …achieve business value and ROI from their investment in PagerDuty. **Key Responsibilities** Advocate for the Customer : + Proactively engage with customers to ... revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and… more