- PagerDuty (San Francisco, CA)
- …a compelling product strategy and roadmap for PagerDuty's AI assistant, AI agent platform, and (workflow and runbook) automation offerings. + Allocate resources ... business outcomes. + Develop and evangelize our internal AI agent platform to empower product and professional services teams...+ Drive product decisions with a strong focus on customer value measured through product engagement and feedback, and… more
- USG Insurance Services, Inc. (Irvine, CA)
- …Are: Welcome to USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation. Our extensive network ... relevant in the marketplace. Our in-house IT development and support teams, located in Canonsburg, PA, expertly oversee and...submit final quotations for recommended carriers to the retail agent . + Handling the binding and invoicing of accounts… more
- ServiceNow, Inc. (Santa Clara, CA)
- …will be on the agent experience - a unified digital workspace where customer service agents have all the tools, information, and automation they need in one ... harness the power of the whole company to serve the customer . Our products include industry-specific offerings for Technology, Telecommunications, Financial… more
- ICW Group (San Diego, CA)
- …profitable sales growth. + Executes comprehensive marketing plans that help achieve customer , agent , and policyholder acquisition and retention goals. + Uses ... and outcome-driven orientation into the marketing practice. + Manages the end-to-end customer journey, leveraging multiple media channels to influence customer … more
- Gilead Sciences, Inc. (Foster City, CA)
- …as we continue to assemble a world-class EH&S team at Gilead to support growth in operational footprint and global headcount. The EH&S function is expanding ... information and document management and eager to learn and support other areas of the team when needed. This...Industrial Hygiene & Information Management** will serve as an agent of change within their areas of responsibility while… more
- Mastercard (San Carlos, CA)
- …product adoption among customers in their market. Build and maintain a global customer pipeline and support regional delivery teams to onboard customers. * ... Commerce to bring Mastercard's flagship agentic commerce product, Mastercard Agent Pay, from concept to market and scale. The...to address emerging customer requirements or scale customer adoption. * Support adjacent products, and… more
- Safran (Irvine, CA)
- Contracts Manager Company : Safran Electronics & Defense Job field : Customer services and support Location : Irvine , California , United States Contract type : ... Any questions ? **Job Description** Job Summary The Contracts Manager/Procurement Agent manages all vendor (direct and indirect) contract activities, leads… more
- Amazon (Mountain View, CA)
- …to customer needs - Providing technical guidance and troubleshooting support throughout project delivery - Collaborating with stakeholders to gather requirements ... requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best… more
- Coinbase (Sacramento, CA)
- …peak efficiency. We design, build, and own platforms that prioritize the customer -first approach while driving agent productivity and maximizing automation. Our ... *As part of Coinbase's Enterprise Applications and Architecture organization, the CXCM ( Customer Experience Channel Management) team is on the front lines of… more
- Intuit (Mountain View, CA)
- …outcomes and proactively resolving issues, particularly around authentication protocols and MFA- support for high-stakes agent actions. + **Data-Driven Decision ... our core intelligence, expanding our platform reach, and driving long-term ecosystem and customer growth. **What you'll bring** + 8+ years of experience in product… more