- Palo Alto Networks (Santa Clara, CA)
- …Apply GenAI to complex Go-To-Market (GTM) business logic, automating critical workflows like customer support and entitlement platforms. + Pioneer "LLM as a ... + Institute and promote innovative thinking by incorporating Agentic AI, designing sophisticated Multi- Agent Systems and Agent -to- Agent (A2A) workflows. +… more
- DoorDash (San Francisco, CA)
- …and intelligent agent copilots that set a new bar for customer support . + Shape platform foundations: Rebuild mission-critical systems like real-time ... chatbots and context-aware credits & refunds, to architecting real-time order tracking and support agent copilots, your work will directly shape the future of… more
- BMO Financial Group (San Leandro, CA)
- Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the ... branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives. + Takes a lead in… more
- Intuit (San Diego, CA)
- …world. The Customer Success team delivers award winning service and support experiences to small business owners and accountants using our products, including ... QuickBooks Desktop, and QuickBooks Payroll. We are transforming our Customer Success function from a cost center to a...a vital role in delivering a world class product support experience for customers that use our portfolio of… more
- Google (San Francisco, CA)
- … platforms. You will work at the intersection of technical implementation and customer support strategy, developing innovative solutions to improve customer ... will be a technical expert with an understanding of customer support needs, directly impacting how users...known contact drivers. + Build and enhance capabilities in support agent tools like Cases2, implement backend… more
- Oracle (Sacramento, CA)
- …to drive strategy, roadmap, and delivery of a modern, scalable Agent /AI/ML platform. You'll be responsible for defining product vision, gathering requirements ... to design and deliver scalable, distributed, and resilient AI services, ensuring that customer needs and business priorities are met. You've led product efforts for… more
- Intuit (San Diego, CA)
- …personalization algorithms. + Build optimization models and simulation tools to support strategic decisions across customer success operations, including ... and routing. + Develop and operationalize decision science frameworks to optimize support costs and maximize customer outcomes. + Partner with stakeholders… more
- Wolters Kluwer (Sacramento, CA)
- …relationships and close sales in the small and mid-size business market. You will support an assigned territory that currently does not have CT Corporation as their ... registered agent . You will bring industry knowledge and expertise in...within CRM-Salesforce. * Maintain and update detailed and accurate customer records. * Qualify and prioritize sales leads with… more
- GE HealthCare (CA)
- …observe and perform various equipment service processes and procedures to drive customer satisfaction and ensure proper functionality of less complex customer ... equipment issues and implement appropriate repairs. + Evaluate basic customer biomedical equipment issues, implement appropriate repairs; as assigned, perform… more
- GE HealthCare (CA)
- …planned maintenance (PM) on basic biomedical equipment and drive customer satisfaction through Service Excellence. **Job Description** **RESPONSIBILITIES** + Under ... supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs; as assigned, perform planned maintenance (PM), safety, environmental… more