- Google (San Francisco, CA)
- … platforms. You will work at the intersection of technical implementation and customer support strategy, developing innovative solutions to improve customer ... will be a technical expert with an understanding of customer support needs, directly impacting how users...known contact drivers. + Build and enhance capabilities in support agent tools like Cases2, implement backend… more
- Coinbase (Sacramento, CA)
- …peak efficiency. We design, build, and own platforms that prioritize the customer -first approach while driving agent productivity and maximizing automation. Our ... *As part of Coinbase's Enterprise Applications and Architecture organization, the CXCM ( Customer Experience Channel Management) team is on the front lines of… more
- Intuit (San Diego, CA)
- …personalization algorithms. + Build optimization models and simulation tools to support strategic decisions across customer success operations, including ... and routing. + Develop and operationalize decision science frameworks to optimize support costs and maximize customer outcomes. + Partner with stakeholders… more
- Rubrik (Sacramento, CA)
- …requirements. **Key Responsibilities** + Partner closely with Sales Engineering teams to support customer POCs, pilots, and technical evaluations of our identity ... + Conduct hands-on validation of features in lab and customer environments + Support Sales Engineering organization...and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments… more
- Intuit (Mountain View, CA)
- …outcomes and proactively resolving issues, particularly around authentication protocols and MFA- support for high-stakes agent actions. + **Data-Driven Decision ... expanding our platform reach, and driving long-term ecosystem and customer growth. **Responsibilities** + **Strategic Leadership & Vision:** Develop and… more
- Anywhere Real Estate (San Jose, CA)
- …of the transaction, from contract to close, to create a seamless experience for the agent , consumer and all deal parties. You are part of a collaborative team that ... and skillful hands. **This position is 100% remote and will support various markets.** **Responsibilities:** + Perform non- licensed administrative tasks for… more
- Anywhere Real Estate (San Francisco, CA)
- The Escrow Support Supervisor will add value to our Escrow Officer teams by assisting with creating a seamless closing process experience for our clients. With a ... on talent, you directly manage a group of Escrow Support Specialists who provide centralized support to...steps to maintain positive experiences, as well as resolve customer complaints and issues in a timely and effective… more
- GE HealthCare (CA)
- …observe and perform various equipment service processes and procedures to drive customer satisfaction and ensure proper functionality of less complex customer ... equipment issues and implement appropriate repairs. + Evaluate basic customer biomedical equipment issues, implement appropriate repairs; as assigned, perform… more
- GE HealthCare (CA)
- …planned maintenance (PM) on basic biomedical equipment and drive customer satisfaction through Service Excellence. **Job Description** **RESPONSIBILITIES** + Under ... supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs; as assigned, perform planned maintenance (PM), safety, environmental… more
- Crate & Barrel (Pasadena, CA)
- …+ Own the organization and replenishment of sales aids. + Conduct post-purchase customer outreach + Support Designers and Leaders by managing pipeline activities ... sales aids. The Design Coordinator is responsible for delivering exceptional customer service and providing initial assistance to customers seeking design solutions.… more