- Sunrun (CA)
- …CRM workflows, and who can bridge these technologies to deliver seamless customer support experiences. The candidate will work closely with cross-functional ... logic for voice and chat interactions. + Lead and support the integration of Amazon Connect with Salesforce Service...and softphone customization + Live call transcription and real-time agent assistance + Proficiency with AWS services: Lambda, API… more
- Celonis (Redwood City, CA)
- …management and C-level executives **Scale Value** + Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing + Build a ... Apps based on new use cases **The qualifications you need:** + **Live for Customer Value:** Experience in an analytical role with the objective to demonstrate or… more
- Celonis (Redwood City, CA)
- …management and C-level executives **Scale Value** + Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing + Build a ... use cases **The qualifications you need:** + **Live for Customer Value:** min. 8 years experience in an analytical...process improvement and deploying improvement measures, being a change agent and training users/process owners to realize value. +… more
- Robert Half Finance & Accounting (Torrance, CA)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... be proficient in various accounting functions and auditing, and possess excellent customer service skills. Responsibilities: * Processing tax forms - 1120, which… more
- Ventura County (Ventura, CA)
- …operational needs and certification skills. + Flexible Workweek/Telework Schedule - We support work life balance by offering compressed work (eg, 9/80 workweek) and ... operations, and to advise, assist, and act as an agent for the Board of Supervisors in all matters...safety, and the environment, and committed to providing excellent customer service through the efficient, accurate, and consistent application… more
- Pearl Interactive Network (Sacramento, CA)
- …Supervisor** **(CCS)** is responsible for providing supervision and leadership to Customer Service Representatives (CSRs), to meet program objectives and customer ... all call center objectives, key performance standards, and policies. + Answer agent questions regarding best practices or difficult calls. + Assume leadership… more
- Travelers Insurance Company (Gardena, CA)
- …Provides quality claim handling throughout the claim life cycle ( customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) ... compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured,... service to meet the needs of the insured, agent and all other internal and external customers/business partners.… more
- Kuehne+Nagel (Inglewood, CA)
- …QuickSTAT customers are being satisfied consistently. + To work collaboratively with Customer Relationship Managers (CRMs), Customer Service and the Commercial ... to the Management and update clients in conjunction with Customer Service. + To ensure all time and temperature...and monitor vendor network activities to compliance with QuickSTAT agent operating procedures. + Work in a collaborative team… more
- Ventura County (Ventura, CA)
- …products to users within Environmental Health Division (EHD). + Directly responsible for customer contact/ support with EHD, on the Accela Automation & software ... operations, and to advise, assist, and act as an agent for the Board of Supervisors in all matters...safety, and the environment, and committed to providing excellent customer service through the efficient, accurate, and consistent application… more
- Coinbase (Sacramento, CA)
- …impact* * Translate operational challenges into analytical deliverables that improve agent productivity, customer experience, and operational efficiency. * ... and fully supported. At Coinbase, we are building a world-class Customer Experience (CX) organization that supports millions of users globally--across Consumer… more