- Wolters Kluwer (Torrance, CA)
- …filings, research, estimate creation, project management, or other items as assigned to support the team. + Resolve moderately complex customer issues and ... other support software. + Process Improvement: Skilled in optimizing customer service operations. + Industry Knowledge: Updated knowledge of relevant industry… more
- Bellows Plumbing, Heating, Cooling & Electrical (Santa Cruz, CA)
- … customer interaction. We're seeking an experienced and tech-savvy AI Response Agent with advanced customer service experience to oversee and optimize our ... leading service provider across the Bay Area, committed to delivering exceptional customer experiences through high-quality service and innovation. As we grow and… more
- Walmart (Sunnyvale, CA)
- …software architecture. **Preferred Qualifications** + Familiarity with CRM platforms or customer support tools. + Experience with containerization (Docker, ... role is not eligible for current or future immigration support and | or sponsorship _** Join Walmart as... care team is dedicated to providing exceptional cutting-edge agent tools for customer care business. We've… more
- Walmart (Sunnyvale, CA)
- …or application migration projects. + Familiarity with CRM platforms or customer support tools. + Experience with containerization (Docker, Kubernetes) ... role is not eligible for current or future immigration support and | or sponsorship _** Join Walmart as... care team is dedicated to providing exceptional cutting-edge agent tools for customer care business. We've… more
- Cardinal Health (Sacramento, CA)
- …and ensures that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is ... 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer...offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision… more
- Intuit (Mountain View, CA)
- …convert support calls into sales, all while maintaining outstanding customer service standards. **What you'll bring** **Education** : Bachelor's degree in ... Performance Strategist to optimize the sales performance of our customer service agents. This role combines a strategic focus...increase conversion rates, average order value, and revenue per agent / revenue per contact. + Set realistic yet… more
- Amazon (Santa Clara, CA)
- …to improve customer experience. We are working on development of multi- agent architecture systems as well as developing methodologies for their evaluations. In ... Description Amazon's Customer Experience and Business Trends (CXBT) is looking...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + ... Monitors customer interactions and reviews and analyzes customer...improvement. + Coordinates with client to create content for agent communications. + Develops and distributes new agent… more
- GE HealthCare (CA)
- **Job Description Summary** The Siemens X-ray/Vascular Technical Support Engineer I (TSE I) drives customer satisfaction through Service Excellence by providing ... GEHC escalation process as needed, working closely with local customer and CSO stakeholders to define and support...modality. + Within project engagement, act as a change agent / field "advisor" in areas such as product serviceability… more
- Freemodel (Del Mar, CA)
- …openly and solve them with the client's best interest in mind. Your ultimate goal is customer happiness, with a satisfied agent partner and owner at the end of ... build strong partnerships with real estate agents, Freemodel provides the platform and support to help you scale your renovation business. As a Project Director,… more