- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + ... ASM Research provides services in support of the Military OneSource Program for military...and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to… more
- Oracle (Tallahassee, FL)
- …are seeking an experienced product leader to define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the ... + Work with UX teams to design intuitive AI Agent interfaces for digital customer service channels,...offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and… more
- ServiceNow, Inc. (Palm Beach, FL)
- …and improving current instance configuration and setup to ensure proper design to support future of customer . + Identifying, debugging, and advising on system ... our purpose to make the world work better for everyone. **The Team** The Customer Excellence Group at ServiceNow works with customers to help them achieve their… more
- Oracle (Tallahassee, FL)
- …to release. + Collaborate on release planning, documentation, and internal enablement to support the smooth launch of new agent capabilities. + Ensure that ... **Job Description** The Oracle Clinical Al Agent team's mission is to deliver an Al...that move product adoption and quality. Disclaimer: **Certain US customer or client-facing roles may be required to comply… more
- Oracle (Tallahassee, FL)
- …Strategy Leadership:** Define gold-standard data strategies at the portfolio level to support robust training and validation of all agent models, overseeing ... **Job Description** The Oracle Clinical AI Agent team's mission is to deliver an AI...& Launch Coordination:** Oversee integrated readiness, release planning, and customer enablement strategies to support successful launches… more
- Deloitte (Tampa, FL)
- …+ Architect and implement end-to-end agentic systems that combine LLMs, multi- agent orchestration, enterprise data pipelines, and business applications - delivering ... directly, including data integration layers, retrieval and knowledge services, agent orchestration logic, and guardrails for safety, compliance, and resiliency.… more
- Deloitte (Tampa, FL)
- …+ Architect and implement end-to-end agentic systems that combine LLMs, multi- agent orchestration, enterprise data pipelines, and business applications - delivering ... directly, including data integration layers, retrieval and knowledge services, agent orchestration logic, and guardrails for safety, compliance, and resiliency.… more
- Capital One (Tampa, FL)
- …to deepen relationships and loyalty to our brand. Your experience and skills could support the customer experience in a variety of ways, depending on your ... help create and implement process improvements and report trending customer issues. + You may support other...and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on… more
- Oracle (Tallahassee, FL)
- …& Delivery: Collaborate on release planning, documentation, and internal enablement to support the smooth launch of new agent capabilities. + Compliance ... **Job Description** The Oracle Clinical AI Agent team's mission is to deliver an AI...industry standards for data privacy, transparency, and reliability. + Customer Engagement & Feedback Loops: Identify lead customers, cultivate… more
- TD Bank (Jacksonville, FL)
- …cash drawers/stations/balances out cash drawer and TCR + Follows policy and procedure for Customer Authentication + Acts as Dual Control agent when required + ... for accurately completing everyday banking transactions and providing advice and educational support on services, products, and tools to help Customers achieve their… more