- Coinbase (Tallahassee, FL)
- …(CX) organization is on a mission to provide the most trusted and value-added customer support in crypto. We eliminate pain points, empower customers via ... or regulatory environment * Experience implementing or scaling LLM-based tools in customer support (eg, contact attribution, automation, or sentiment analysis) *… more
- Oracle (Tallahassee, FL)
- …We act with the speed and demeanor of a start-up, with the scale and customer -focus of the leading enterprise software company in the world._ Oracle Generative AI ... Agent Service is an exciting team in Oracle Cloud...designing and building innovative new systems to power our customer 's business critical applications. As a senior principal developer… more
- Softchoice (FL)
- …their customers and their people. We stand proudly for our people and support their success through career development and advancement. We are recognized and ... would love to have you on board. Your work will span: 1. ** Customer projects** focused on advanced AI-driven solutions and cloud development. 2. **Internal… more
- Capital One (Tampa, FL)
- …lines of business to deliver results that have a direct impact on customer experience. You will directly support our horizontal continuous improvement framework ... customer experiences, and control environments. + Lead or support issue management activities, including root-cause validation, remediation planning, and… more
- Oracle (Tallahassee, FL)
- …comprehensive support throughout the implementation, coordinating closely with the customer , internal team, and product support to drive the successful ... **Job Description** **Oracle Customer Success Services** As a key member of...project has a tangible impact. Benefit from robust team support in a collaborative environment that prioritizes teamwork and… more
- Public Consulting Group (Tallahassee, FL)
- …public sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. ... agent will interact with customers through the Zendesk(R) support platform, implement best practices, and ensure that ...support platform, implement best practices, and ensure that customer tickets are being addressed within set metrics and… more
- VentureTech Solutions (Plantation, FL)
- …data into clear, actionable insights that directly improve call center performance, agent productivity, customer experience, and revenue outcomes. In this role, ... and programs. + Present insights and recommendations to leadership to support data-driven decision-making. 2. Dialer, Lead, & Campaign Optimization + Evaluate… more
- Teleperformance USA (FL)
- …can be streamlined to improve engagement and retention while remaining compliant.** + ** Customer Support Collaboration:** **Work closely with the Customer ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...with specialist teams, such as licensing analysts, IT, and customer support , to achieve common goals.** +… more
- GE HealthCare (FL)
- …requires the candidate to work onsite at our customer location. To provide onsite customer support , candidate needs to be willing to work in the Tampa FL ... world. **Job Description** **Responsibilities:** + Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as… more
- Oracle (Tallahassee, FL)
- …serving systems for LLM inference and agent orchestration. - Design agent -native runtime environments that support dynamic planning, tool calling, memory, ... pivotal role in designing, building, and optimizing LLM infrastructure, agent execution runtimes, and next-generation developer platforms. You'll collaborate closely… more
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