- CVS Health (Tallahassee, FL)
- …+ Lead the deployment, testing, and optimization of generative AI models to support agent -assist, customer self-service, and operational analytics. + Build ... AI deployment. + Evaluate and pilot emerging contact center technologies-including AI-driven customer support and intelligent self-service. + Stay current with… more
- Oracle (Tallahassee, FL)
- …prior to release. + Collaborate on release planning, documentation, and internal enablement to support the smooth launch of new agent capabilities. + Ensure that ... **Job Description** The Oracle Clinical AI Agent team's mission is to deliver an AI...product development division, you will analyze and integrate external customer specifications. Suggest and justify product directions and specifications.… more
- Cayuse Holdings (Tallahassee, FL)
- … Service experience + Two (2) to five (5) years of experience in computer systems, customer support or IT support . + Experience with ServiceNow IT Service ... **_SALARY:_** $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level… more
- Vylla Home (Jacksonville, FL)
- …more + Customized training, live demos and more available 24/7 + Customizable agent websites, marketing support , social media training and more + Face-to-face ... service from our headquarters in Aliso Viejo, California) + Back office support including dedicated transaction coordinators and an agent services resource team… more
- CRST (Jacksonville, FL)
- …or intervention when needed + Collaboration: Work cross-functionally with onboarding, operations, and support teams to ensure a smooth agent experience + Process ... **Ready to Drive Success?** **_Join CRST's Asset-Light (Flatbed) Division as a Senior Agent Development Manager and play a key role in expanding one of the… more
- Teleperformance USA (FL)
- **Category :** ** Customer Service/ Support ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... your future!** **How do you become a Licensed Insurance Agent ? TP offers a 7-day paid training to help...ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and… more
- Validity (Tampa, FL)
- About the Role As a Manager of Customer Support at Validity, you will be responsible for ensuring Validity provides a best-in-class support experience. You ... development for your team. Finally, as a Manager - Customer Support , you will inspire and motivate...Experience with Salesforce Service Cloud ticketing system and Salesforce Agent Force + Experience with the use of AI… more
- Oracle (Tallahassee, FL)
- …this transformative mission. **The Role** As a **Consulting Member of Technical Staff - Agent Engineering (IC5)** , you will be a key contributor in designing and ... agents are designed to automate complex healthcare workflows-from clinical decision support to patient communication to reimbursement processes. Your expertise in… more
- Mass Markets (FL)
- …and customers Preferred (Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office, chat, or administrative ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- Oracle (Tallahassee, FL)
- …Note AI Agent to drive continued growth and global expansion. + ** Customer Value:** Ensure the Clinical Note AI agent provides measurable business value ... **Job Description** The Clinical Note AI Agent Product Management Leader will be responsible for...product releases based on corporate priorities. Disclaimer: **Certain US customer or client-facing roles may be required to comply… more