- Intercontinental Exchange (ICE) (Jacksonville, FL)
- …acts as a subject-matter and product-area specialist to provide technical and business support to our customer base utilizing ICE Mortgage Technology products, ... services, platform technologies, and workflows. The Client Support Specialist (Client Server) II endeavors to deliver complete...software solutions. + Resolve complex problems reported by the customer to the agent in a timely… more
- Oracle (Tallahassee, FL)
- **Job Description** **Senior Support Engineer 1** **- Oracle Exadata Cloud Services** **Shift:** US Hours with flexibility to cover nights/weekends as required ... be **U.S. Citizens** **About the Role** As a **Senior Support Engineer** 1 in Oracle's Support organization,...the forefront of solving some of our most complex customer challenges using Automation and Artificial Intelligence (AI) tools.… more
- Anywhere Real Estate (Tampa, FL)
- …for you to be a part of it! We are looking for a **Manager Regional Support ** to join our team and add value to our real estate agents experience. In this ... role you will lead a group of Regional Support Lead team members who directly manage the Regional...the "knowledge expert" of a non-CES deal. + Identify customer needs and take proactive steps to maintain positive… more
- Leidos (Orlando, FL)
- …Document troubleshooting steps and knowledge articles for Help Desk team. + Ability to learn customer support essentials to provide Tier 1 level support to ... is an exciting opportunity to use your experience to support a program which is a top modernization priority...Experience with PC Applications- M365 + Experience as a customer service/help desk agent + Experience in… more
- Teleperformance USA (Port Saint Lucie, FL)
- **Category :** ** Customer Service/ Support ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and… more
- RTX Corporation (Largo, FL)
- …+ Software Releases + Tool support using Jira, CAMEO, and Jama + Agile Support (Scrum Master) + Data Transfer Agent + Staffing Support - assisting ... Top Secret This position is for an Engineering Project Support Principal Specialist to support engineering to...your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow.… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + ... ASM Research provides services in support of the Military OneSource Program for military...and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to… more
- Oracle (Tallahassee, FL)
- …are seeking an experienced product leader to define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the ... + Work with UX teams to design intuitive AI Agent interfaces for digital customer service channels,...offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and… more
- ServiceNow, Inc. (Palm Beach, FL)
- …and improving current instance configuration and setup to ensure proper design to support future of customer . + Identifying, debugging, and advising on system ... our purpose to make the world work better for everyone. **The Team** The Customer Excellence Group at ServiceNow works with customers to help them achieve their… more
- Oracle (Tallahassee, FL)
- …to release. + Collaborate on release planning, documentation, and internal enablement to support the smooth launch of new agent capabilities. + Ensure that ... **Job Description** The Oracle Clinical Al Agent team's mission is to deliver an Al...that move product adoption and quality. Disclaimer: **Certain US customer or client-facing roles may be required to comply… more