- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with ... case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking...analysis of COD borrower data integrity situations identified by Customer . + Provides support to Customer… more
- UNUM (Dunwoody, GA)
- …and drive more customers to our HRIS Consulting business. + Define and configure customer system changes in support of business strategy and process in ... strategy and process and how technology delivery can change, support , or automate those processes. + Manage customer...to thrive in a team environment as a change agent and the ability to work independently is required.… more
- Mass Markets (Savannah, GA)
- …with experience. While prior contact center experience isn't required, Experience in customer service, technical support , inside sales, or back-office support ... about building relationships and turning the knowledge, you gain in training into customer wins. We provide all new employees with world-class training, so all… more
- Newell Brands (Atlanta, GA)
- …work ethic; able to work independently. + Occasional travel required to Company, customer and/or partner locations in support of supply chain initiatives. Newell ... + Identifying quantified risks within the demand plan, reviewing gaps with Customer and Trade teams and developing appropriate countermeasures for resolution +… more
- BD (Becton, Dickinson and Company) (Covington, GA)
- …units, customer engagements, and coordination of important initiatives. + Support the Clinical Solution Director and marketing team in developing a robust ... CSM will be an integral team member and change agent to deliver the clinical value wedge for the...will serve as a clinical leader across UCC to support the development, growth, and achievement of clinical … more
- JPMorgan Chase (Atlanta, GA)
- …coaching Advisors on best practices to service all customers; monitor and manage agent errors, escalations, and customer exceptions, and update the information ... to new heights! As a Travel Advisor, you will support both internal and external customers with questions related...costs in a timely manner, while ensuring a seamless customer experience. **Job responsibilities:** Respond to customer … more
- RELX INC (Atlanta, GA)
- …as we develop best in class project/program management. Acts as change agent to foster a customer -centric, quality-oriented culture while driving measurable ... sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in… more
- AireSpring (Atlanta, GA)
- …service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years ... Cloud: AWS, Azure, GCP (focus on Direct Connect, ExpressRoute, etc.) + CCaaS and Hosted Agent Platforms + Legacy PSTN, DID, Analog/Fax support + IPsec VPN setup… more
- Mass Markets (Savannah, GA)
- …internal teams to improve processes and enhance the client experience. + Support clients via video, phone, and chat, delivering professional, friendly, and ... about building relationships and turning the knowledge; you gain in training into customer wins. We provide all new employees with world-class training, so all… more
- Teleperformance USA (GA)
- **Category :** ** Customer Service/ Support ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... **As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you...Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?… more