- Coinbase (Albany, NY)
- …excellent user experience. * Partner with Product and Engineering teams owning our internal customer support agent experiences to build clean handoffs and ... which is responsible for defining and building the retail customer support experience. In this role, you...You'll report to a product leader who leads all Customer Experience ( Agent and Customer -facing)… more
- City of New York (New York, NY)
- Job Description Within the Office of External Affairs is the Bureau of Customer Support Services Call Center. The DOHMH Call Center delivers enhanced customer ... and services. This mission is accomplished through a state-of-the-art customer service facility designed to provide clients, the public,...The Call Center is seeking to hire a Call Agent . DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:… more
- Enterprise Mobility (East Elmhurst, NY)
- …company. The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Service Agent . The Customer Service Agent will ... college preferred. + Must have a minimum of 1 year prior customer service retail or administrative support experience + The ability to operate a motor vehicle is… more
- iPostal1 (Montebello, NY)
- …an established, cutting edge leader in the digital mailbox industry. Full Time Operations Support Agent Montebello, New York We're iPostal1 and we're in growth ... support that growth in all locations. The Operations Support Agent will serve as a subject...additional specialized tasks and operational responsibilities may be assigned. Customer Support & Operational Efficiency: + Efficiently… more
- Enterprise Mobility (Syracuse, NY)
- …National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Return Agent . The Return Agent will provide superior, friendly, efficient service ... dialogue as they arrive on the lot. + Remind customer to check for personal belongings. Identify any items...or sales experience in retail, guest services, or administrative support + Must have a valid driver's license with… more
- Oracle (Albany, NY)
- …resources, logistics, marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning from active service ... Studio and Vector Store. + Conduct data exploration and create sample datasets for agent testing. **Solution Engineering & Demo Support ** + Build and maintain… more
- CVS Health (Albany, NY)
- …+ Lead the deployment, testing, and optimization of generative AI models to support agent -assist, customer self-service, and operational analytics. + Build ... AI deployment. + Evaluate and pilot emerging contact center technologies-including AI-driven customer support and intelligent self-service. + Stay current with… more
- Oracle (Albany, NY)
- …prior to release. + Collaborate on release planning, documentation, and internal enablement to support the smooth launch of new agent capabilities. + Ensure that ... **Job Description** The Oracle Clinical AI Agent team's mission is to deliver an AI...product development division, you will analyze and integrate external customer specifications. Suggest and justify product directions and specifications.… more
- Cayuse Holdings (Albany, NY)
- … Service experience + Two (2) to five (5) years of experience in computer systems, customer support or IT support . + Experience with ServiceNow IT Service ... **_SALARY:_** $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level… more
- iPostal1 (Montebello, NY)
- …efficiency, and adherence to established procedures. The Team Lead provides escalated customer support , manages work distribution, monitors service levels, and ... leader in the digital mailbox industry. Full Time Staples Support Team Lead - Customer Service -... to Customer Service Agents and Senior Customer Service Agent , ensuring team clarity on… more