- GE Vernova (Schenectady, NY)
- …proven ability to lead across functions; data/fact driven decision maker; change agent ; customer focus. **_Pay Transparency_** For US based candidates only, ... Quality Leader leads the implementation of Built-In Quality eco-system and tools to support strategy. It implements a culture of Quality within production cell and… more
- iCIMS (Albany, NY)
- …secure, compliant, and scalable delivery across CRM, CPQ, CLM, Marketing Automation, Customer Success, Data, AI, and integration layers. **About Us** When you join ... to strategic builds (eg, next-gen CLM implementation, high-value integrations, AI/ Agent pilots). **Set Standards and Guardrails:** + Establish design principles… more
- Oracle (Albany, NY)
- **Job Description** **Software Architect - AI Agent Platform** We are seeking a hands-on Software Architect with proven AI Agent platform experience to play a ... pivotal role in designing and delivering our next-generation AI Agent Platform. This role requires deep technical expertise, architectural vision, and the ability to… more
- Extra Space Storage (Bronx, NY)
- …Wellness Program with rewards towards your medical premium + Education support program (pursuit of bachelor's degree) + BenefitHub discounts: apparel, auto, ... electronics, entertainment, pets, travel, etc. **Your Responsibilities** + Provide excellent customer service + Meet sales goals through unit rentals, unit… more
- Coinbase (Albany, NY)
- …peak efficiency. We design, build, and own platforms that prioritize the customer -first approach while driving agent productivity and maximizing automation. Our ... *As part of Coinbase's Enterprise Applications and Architecture organization, the CXCM ( Customer Experience Channel Management) team is on the front lines of… more
- MTA (New York, NY)
- …combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Summary: MTA IT-Agile COE is comprised of ... how to align with organizational goals and priorities by providing hands-on support for Agile transformation efforts, facilitating workshops. This job family is… more
- US Tech Solutions (East Syracuse, NY)
- …high emphasis on customer satisfaction. **Key Responsibilities:** * Provide exceptional customer support to homeowners. * Handle homeowners to assist with ... great opportunity for you. We are seeking a motivated, process-oriented individual in our Customer Care Center to support our customers via telephone and written… more
- Amazon (New York, NY)
- …chat, IVR) utilizing flexible access to data and applications to deliver exceptional customer and agent experiences. Amazon Connect is AI CCaaS (Omni-Channel, ... from the needs of customers to provide a broad array of AI powered customer experience services that deliver personalized service across all channels (voice, email,… more
- Wolters Kluwer (New York, NY)
- …to operationalize retrieval-augmented generation (RAG), vectorized APIs, and autonomous agent frameworks within live customer environments **Drive Engineering ... through an engineering lens, aligning technology investments with growth and customer value, driving innovation and operational excellence, and turning strategic… more
- Anywhere Real Estate (Buffalo, NY)
- …of the transaction, from contract to close, to create a seamless experience for the agent , consumer and all deal parties. You are part of a collaborative team that ... and skillful hands. **This position is 100% remote and will support various markets.** **Responsibilities:** + Perform non- licensed administrative tasks for… more