- Mastercard (New York, NY)
- …product adoption among customers in their market. Build and maintain a global customer pipeline and support regional delivery teams to onboard customers. * ... Commerce to bring Mastercard's flagship agentic commerce product, Mastercard Agent Pay, from concept to market and scale. The...to address emerging customer requirements or scale customer adoption. * Support adjacent products, and… more
- Navient (Albany, NY)
- …and customer experience. + Liaise with cross-functional stakeholders (eg, customer support teams, IT, business units) to understand their requirements ... contact center technologies, ensuring seamless operations, and enhancing the overall customer support experience. + Leading and supporting technology migration… more
- The Hartford (New York, NY)
- …the agent , Underwriter and the Operations Service Center Underwriting Support + Performs initial prequalification on all new account submissions, generates a ... a point of contact for brokers and provide optimal customer service experience on behalf of the company +...and company when reviewing new or renewal accounts. + Support sales efforts through an understanding of Middle Market… more
- Coinbase (Albany, NY)
- …peak efficiency. We design, build, and own platforms that prioritize the customer -first approach while driving agent productivity and maximizing automation. Our ... *As part of Coinbase's Enterprise Applications and Architecture organization, the CXCM ( Customer Experience Channel Management) team is on the front lines of… more
- Suburban Propane (Syracuse, NY)
- …You'll serve as the technical liaison between application users and customer care stakeholders, ensuring smooth system performance and effective communication. This ... Leverages knowledge of artificial intelligence (AI) tools and technologies to support Contact Center and Field initiatives, enhance process automation, and… more
- Research Foundation CUNY (New York, NY)
- …of the Administrator of Procurement and Accounts Payable position is to support the procurement lifecycle and ensure timely and accurate procurement and accounts ... identify and report business risks, and will contribute to organization's customer service excellence and overall financial performance. The Department processes… more
- Research Foundation CUNY (New York, NY)
- …Description General Description The Coordinator of Career Services will provide crucial support for the pivotal training program at our Institute: The Navigator ... human services field. Additionally, the course enhances supervisory practices to support workplace performance and growth. As a champion of institutional,… more
- Research Foundation CUNY (New York, NY)
- …Continuing Education (ACE) Enrollment Management Services office. In addition, they will support students and staff with registration and customer service needs. ... C. C. Job Description General Description LaGuardia is seeking an Enrollment Operations Coordinator to support the technical and operational needs of the Adult and… more
- Research Foundation CUNY (New York, NY)
- …and Spanish, College Assistant (CA) to provide administrative, programmatic, and event support across all institute areas, focusing on the planning and execution of ... program and event logistics, material preparation, guest registration, event set-up, on-site support in the different aspects that make the event possible, as well… more
- SAP (New York, NY)
- …is ideal for recent college graduates looking to gain practical experience in customer marketing, content development and event marketing. The intern will support ... sales, presales, and partner communities + Development of compelling marketing assets like customer facing and public facing messaging decks, videos, blog posts + … more