- PagerDuty (Albany, NY)
- …a compelling product strategy and roadmap for PagerDuty's AI assistant, AI agent platform, and (workflow and runbook) automation offerings. + Allocate resources ... business outcomes. + Develop and evangelize our internal AI agent platform to empower product and professional services teams...+ Drive product decisions with a strong focus on customer value measured through product engagement and feedback, and… more
- Amazon (New York, NY)
- …applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is ... models (LLMs) and their applications. Hands-on experience developing and implementing agent -based AI systems or workflows. Experience in designing and conducting… more
- GuideOne Insurance (New York, NY)
- …expertise with managing multiple core insurance platforms, as well as digital agent / customer -facing solutions. + Proven track record in managing cost ... Advance the adoption of core insurance platforms (eg, Guidewire, Duckcreek, Agent Portals) and cutting-edge GenAI capabilities. + Drive platform modernization… more
- Nestle (New York, NY)
- …with National Partners (ie Aramark, etc.) as an extension of the Customer Account Manager Partnerships. The Regional Partnership Manager will also collaborate and ... point of contact for distribution teams, direct field teams and/or Sales support partners including training and onboarding of Sales and Technical teams of… more
- Highmark Health (Albany, NY)
- …Concordia Dental **Job Description :** **JOB SUMMARY** This job provides account support activities associated with the administration of all experience rated and ... dental groups. The incumbent is responsible for providing or coordinating prompt support to UCCI Sales and Service personnel, group administrators, brokers, and … more
- Amazon (New York, NY)
- …this position, the candidate will: - Deliver timely, accurate, and professional account support - Relentlessly advocate for agent and author needs, supporting ... impact on authors, agents, and readers? Are you a customer -obsessed individual with a passion for solving problems and...audience. You will act as an internal ambassador for agent and author needs, enabling Amazon to drive and… more
- Mastercard (New York, NY)
- …product adoption among customers in their market. Build and maintain a global customer pipeline and support regional delivery teams to onboard customers. * ... Commerce to bring Mastercard's flagship agentic commerce product, Mastercard Agent Pay, from concept to market and scale. The...to address emerging customer requirements or scale customer adoption. * Support adjacent products, and… more
- Research Foundation CUNY (New York, NY)
- …employees, supervisors and managers during participation in courses by providing exceptional customer service and support for accessing the training. + Manage ... We are uniquely positioned to respond to organizational learning needs and support change management initiatives swiftly and effectively. Description: The CUNY SPS… more
- Amazon (New York, NY)
- …to customer needs - Providing technical guidance and troubleshooting support throughout project delivery - Collaborating with stakeholders to gather requirements ... requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best… more
- Coinbase (Albany, NY)
- …peak efficiency. We design, build, and own platforms that prioritize the customer -first approach while driving agent productivity and maximizing automation. Our ... *As part of Coinbase's Enterprise Applications and Architecture organization, the CXCM ( Customer Experience Channel Management) team is on the front lines of… more