- Coinbase (Albany, NY)
- …(CX) organization is on a mission to provide the most trusted and value-added customer support in crypto. We eliminate pain points, empower customers via ... or regulatory environment * Experience implementing or scaling LLM-based tools in customer support (eg, contact attribution, automation, or sentiment analysis) *… more
- Research Foundation CUNY (New York, NY)
- …able to multi-task, prioritize, and demonstrate attention to detail + Excellent customer service skills + Proficiency with Adobe Acrobat Reader, Formstack, Microsoft ... founded in 1963 to provide post-award fiscal and administrative support for CUNY's research and sponsored programs. RFCUNY's services...society's most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus… more
- Research Foundation CUNY (New York, NY)
- …public administration, or a related field + Excellent writing, interpersonal, customer service, and presentation skills + Advanced Microsoft Excel, Word, and ... founded in 1963 to provide post-award fiscal and administrative support for CUNY's research and sponsored programs. RFCUNY's services...society's most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus… more
- Research Foundation CUNY (New York, NY)
- …groups, including students with disabilities, faculty, and staff, and provide excellent customer service + Ability to organize and manage diverse projects and ... founded in 1963 to provide post-award fiscal and administrative support for CUNY's research and sponsored programs. RFCUNY's services...society's most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus… more
- Highmark Health (Albany, NY)
- …This role will lead the design and architecture of our next-generation intelligent agent systems and solutions powered by generative AI. As a key technical expert, ... 3 years of experience with Architecting and designing AI agent systems or similar autonomous systems + 2 years...years of experience with Designing robust data architectures to support AI/ML workflows and agentic systems **Preferred** + 3… more
- Amazon (New York, NY)
- …AI technologies; including , designing robust AI system interactions, and building autonomous agent applications * Programming skills in one or more of the following ... Qualifications * Deep expertise in large language models and autonomous agent architectures * Significant contributions to open-source AI projects * Experience… more
- Wolters Kluwer (New York, NY)
- …, this role will serve as a senior technical leader, change agent , and cultural influencer responsible for driving innovation, alignment, and consistency in ... and APM platform. + Provide architectural oversight and hands-on support to the teams that build and maintain these...teams that build and maintain these platforms. + **Change Agent and Influencer** + Cultivate a strong engineering culture… more
- M&T Bank (Rochester, NY)
- …and complete the sale and/or referral of products and services as appropriate. Support branch in achieving its customer retention, acquisition and growth goals ... of the branch. Serves as a foundation of building customer loyalty and growing and retaining customer ...as well as participate in branch sales promotions to support these efforts. + Exemplify and provide leadership in… more
- Kyndryl (Albany, NY)
- …across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer ... subject matter experts (SMEs) to deliver innovative solutions that enhance customer journeys, improving customer technology operations, and integrate… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with ... case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking...analysis of COD borrower data integrity situations identified by Customer . + Provides support to Customer… more