- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + ... ASM Research provides services in support of the Military OneSource Program for military...and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to… more
- Oracle (Austin, TX)
- …to release. + Collaborate on release planning, documentation, and internal enablement to support the smooth launch of new agent capabilities. + Ensure that ... **Job Description** The Oracle Clinical Al Agent team's mission is to deliver an Al...that move product adoption and quality. Disclaimer: **Certain US customer or client-facing roles may be required to comply… more
- ServiceNow, Inc. (Addison, TX)
- …and improving current instance configuration and setup to ensure proper design to support future of customer . + Identifying, debugging, and advising on system ... our purpose to make the world work better for everyone. **The Team** The Customer Excellence Group at ServiceNow works with customers to help them achieve their… more
- Zoom (Austin, TX)
- …quality and customer experience. About the Team The Zoom Virtual Agent team is dedicated to building state-of-the-art conversational AI solutions that resolve ... schema for engagement analytics, APIs and AI-generated metadata. + Analyzing large-scale agent performance data, conversational logs, and customer feedback to… more
- Oracle (Austin, TX)
- …Strategy Leadership:** Define gold-standard data strategies at the portfolio level to support robust training and validation of all agent models, overseeing ... **Job Description** The Oracle Clinical AI Agent team's mission is to deliver an AI...& Launch Coordination:** Oversee integrated readiness, release planning, and customer enablement strategies to support successful launches… more
- Deloitte (Austin, TX)
- …+ Architect and implement end-to-end agentic systems that combine LLMs, multi- agent orchestration, enterprise data pipelines, and business applications - delivering ... directly, including data integration layers, retrieval and knowledge services, agent orchestration logic, and guardrails for safety, compliance, and resiliency.… more
- Deloitte (Dallas, TX)
- …+ Architect and implement end-to-end agentic systems that combine LLMs, multi- agent orchestration, enterprise data pipelines, and business applications - delivering ... directly, including data integration layers, retrieval and knowledge services, agent orchestration logic, and guardrails for safety, compliance, and resiliency.… more
- Capital One (Plano, TX)
- …satellite services are prohibited and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on VPN must be at ... One Commercial Core Operations is looking for an experienced candidate to support the growing Commercial Loan Servicing Operations Team. This position supports … more
- ServiceNow, Inc. (Austin, TX)
- …and improving current instance configuration and setup to ensure proper design to support future of customer . + Identifying, debugging, and advising on system ... from our employees about their experiences working at ServiceNow. **The Team** The Customer Excellence Group at ServiceNow works with customers to help them achieve… more
- Oracle (Austin, TX)
- …& Delivery: Collaborate on release planning, documentation, and internal enablement to support the smooth launch of new agent capabilities. + Compliance ... **Job Description** The Oracle Clinical AI Agent team's mission is to deliver an AI...industry standards for data privacy, transparency, and reliability. + Customer Engagement & Feedback Loops: Identify lead customers, cultivate… more
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