- Capital One (Austin, TX)
- …satellite services are prohibited and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on VPN must be at ... operations. The associate will engage in dealer resolutions, Dealer Navigator support , call/chat, product support and billing. **Responsibilities:** + Execute… more
- Mass Markets (Killeen, TX)
- …with experience. While prior contact center experience isn't required, Experience in customer service, technical support , inside sales, or back-office support ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- The Hartford (Frisco, TX)
- …the agent , Underwriter and the Operations Service Center Underwriting Support + Performs initial prequalification on all new account submissions, generates a ... a point of contact for brokers and provide optimal customer service experience on behalf of the company +...and company when reviewing new or renewal accounts. + Support sales efforts through an understanding of Middle Market… more
- Health Care Service Corporation (San Antonio, TX)
- …by negotiating renewals or selling products and services to existing customers, understanding customer needs, and providing customer support . Ability and ... to travel, including overnight stays. JOB REQUIREMENTS: *Must have state General Lines Agent Life, Health, and HMO license or obtain General Lines Agent … more
- ServiceNow, Inc. (Austin, TX)
- …role requires the person to be laser-focused on solving for the most relevant customer challenges - providing support during sales cycles, on direct engagements ... about their experiences working at ServiceNow. **The Team** The Customer Excellence Group at ServiceNow works with customers to help… more
- Oracle (Austin, TX)
- …data (documents, logs, emails, multimodal artifacts). You will design agent architectures, memory and planning systems, retrieval and grounding pipelines, ... rigorously evaluate reasoning quality and safety, and drive measurable customer and business impact. **Responsibilities** Responsibilities: * Perform end-to-end… more
- Oracle (Austin, TX)
- …a highly motivated Senior Research Engineer to perform innovation in agent planning, reasoning, and the efficient implementation of multi-step reasoning agents ... In this role, you will research, architect, and prototype nextgeneration agent planning and orchestration techniques (hierarchical planning, tool routing, memory,… more
- Oracle (Austin, TX)
- …Senior Applied Scientist (with a PhD preferably) to perform innovation in AI agent evaluation and user experience (UX), and to advance machine learning for ... design user-centric studies and telemetry; and build robust metrics that connect agent behavior to measurable user and business outcomes. You will also develop… more
- Impact Fire (Lorena, TX)
- …a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships ... your journey, our apprenticeship programs will give you the support and knowledge you need to go further in...and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we… more
- Oracle (Austin, TX)
- …to drive strategy, roadmap, and delivery of a modern, scalable Agent /AI/ML platform. You'll be responsible for defining product vision, gathering requirements ... to design and deliver scalable, distributed, and resilient AI services, ensuring that customer needs and business priorities are met. You've led product efforts for… more