- USG Insurance Services, Inc. (Arlington, TX)
- …Are: Welcome to USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation. Our extensive network ... relevant in the marketplace. Our in-house IT development and support teams, located in Canonsburg, PA, expertly oversee and...submit final quotations for recommended carriers to the retail agent . + Handling the binding and invoicing of accounts… more
- Highmark Health (Austin, TX)
- …Concordia Dental **Job Description :** **JOB SUMMARY** This job provides account support activities associated with the administration of all experience rated and ... dental groups. The incumbent is responsible for providing or coordinating prompt support to UCCI Sales and Service personnel, group administrators, brokers, and … more
- Amazon (Dallas, TX)
- …to customer needs - Providing technical guidance and troubleshooting support throughout project delivery - Collaborating with stakeholders to gather requirements ... requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best… more
- Mass Markets (Killeen, TX)
- …issues and ensure timely resolution. + Collaborate with QA and Training to support agent development. + Analyze performance reports and implement improvement ... and ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. +...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
- Coinbase (Austin, TX)
- …peak efficiency. We design, build, and own platforms that prioritize the customer -first approach while driving agent productivity and maximizing automation. Our ... *As part of Coinbase's Enterprise Applications and Architecture organization, the CXCM ( Customer Experience Channel Management) team is on the front lines of… more
- Realtor (Austin, TX)
- …to unlock high-impact opportunities and deliver robust, self-serve insights to support lead to transaction, customer success, and strategic decision-making. ... needs, and being the trusted guide, providing the right support , at the right time, with the right partners....technically-minded Product Manager to lead the development of our Customer Performance Insights & Reporting. This role will be… more
- Mass Markets (Killeen, TX)
- …multiple client accounts. This is a key leadership role that directly impacts customer satisfaction and operational excellence. To be considered for this role, you ... + Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
- KBR (Houston, TX)
- …in Iraq. In addition to providing ongoing base operations and Life Support Services, KBR will provide differentiated advisory and consultancy capabilities to the ... with a focus on creating an effective program environment to support delivery of strategic economic planning, strategy development, feasibility studies, technical… more
- Capital One (Plano, TX)
- …satellite services are prohibited and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on VPN must be at ... respective business units and other internal partners to align needs and provide support as needed + Perform manual loan tracking enhancements, cash breaks analysis,… more
- Realtor (Austin, TX)
- …mobile-first experience across lead management, performance tracking, campaign insights, support tools, and account management. + Drive complex product initiatives ... rebranding, go-to-market scaling, and continuous product evolution. + Lead customer discovery at scale, combining qualitative research, quantitative analysis, and… more