- Mass Markets (Killeen, TX)
- …with experience. While prior contact center experience isn't required, Experience in customer service, technical support , inside sales, or back-office support ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- Marriott (Irving, TX)
- …of the Front of House functions including Doorman, Bellman, Bell Captain, Concierge Agent , Guest Relations Agent , Front Desk Agent , Matrix Coordinator, ... all cashiering procedures comply with accounting policies and standards. **Ensuring Exceptional Customer Service** * Provides services that are above and beyond for … more
- ServiceNow, Inc. (Austin, TX)
- …role requires the person to be laser-focused on solving for the most relevant customer challenges - providing support during sales cycles, on direct engagements ... about their experiences working at ServiceNow. **The Team** The Customer Excellence Group at ServiceNow works with customers to help… more
- Allegion (Point Comfort, TX)
- …services, and evaluation of customer satisfaction + Must possess a strong customer service orientation and provide dedicated support of internal customer ... engineering team to achieve increased throughput, reduced cost and improved customer satisfaction. In addition, this position will regularly interface with… more
- Kemper (Houston, TX)
- …document retention policies, including shredding, storage, and imaging timelines. **District & Agent Support ** + Maintain secure and organized district office ... our promises. **Position Summary:** We are seeking a **District Administrator** to support the District Manager, district staff, agents, and policyholders in our… more
- iCIMS (Austin, TX)
- …secure, compliant, and scalable delivery across CRM, CPQ, CLM, Marketing Automation, Customer Success, Data, AI, and integration layers. **About Us** When you join ... to strategic builds (eg, next-gen CLM implementation, high-value integrations, AI/ Agent pilots). **Set Standards and Guardrails:** + Establish design principles… more
- Oracle (Austin, TX)
- **Job Description** **Software Architect - AI Agent Platform** We are seeking a hands-on Software Architect with proven AI Agent platform experience to play a ... pivotal role in designing and delivering our next-generation AI Agent Platform. This role requires deep technical expertise, architectural vision, and the ability to… more
- Wells Fargo (San Antonio, TX)
- …status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with ... is seeking a Lead Artificial Intelligence Solutions Consultant to support our migration to a new cloud-based AI voice...our migration to a new cloud-based AI voice virtual agent solution. This person will build the conversational experience… more
- Wells Fargo (Irving, TX)
- …status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with ... Wells Fargo is seeking a **Senior** **Artificial Intelligence Solutions** **C** **onsultant** to support our migration to a new cloud-based AI voice virtual agent… more
- Public Storage (Plano, TX)
- …We are seeking an Agentic AI Conversation Designer & Business Analyst to support our digital transformation initiative across voice and chat channels. This pivotal ... business requirements from contact center stakeholders, then map current and future-state customer journeys that leverage autonomous AI agents across voice and chat… more