- Realtor (Austin, TX)
- …users and thousands of real estate professionals. + **Shape both consumer and customer experiences** - Your work will directly impact how users engage with ... and drive technical decisions for complex features in the consumer and agent facing experiences + Collaborate across functional teams to solve business problems,… more
- USG Insurance Services, Inc. (Houston, TX)
- …The Role Itself In this role, you will engage directly with our primary customer , the independent Property and Casualty Retail Agent . Acting as a representative ... Are: Welcome to USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation. Our extensive network… more
- Wolters Kluwer (Coppell, TX)
- …, this role will serve as a senior technical leader, change agent , and cultural influencer responsible for driving innovation, alignment, and consistency in ... and APM platform. + Provide architectural oversight and hands-on support to the teams that build and maintain these...teams that build and maintain these platforms. + **Change Agent and Influencer** + Cultivate a strong engineering culture… more
- Robert Half The Creative Group (Plano, TX)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... evaluating and integrating AI tools like Google Vertex AI, Agent Force, Co-Pilot and Auto Pilot. The Product Owner...AI tools (or similar) like Salesforce, Google Vertex AI, Agent Force, CoPilot & Auto Pilot. + Ability to… more
- Highmark Health (Austin, TX)
- …This role will lead the design and architecture of our next-generation intelligent agent systems and solutions powered by generative AI. As a key technical expert, ... 3 years of experience with Architecting and designing AI agent systems or similar autonomous systems + 2 years...years of experience with Designing robust data architectures to support AI/ML workflows and agentic systems **Preferred** + 3… more
- CGI Technologies and Solutions, Inc. (Dallas, TX)
- …& Call Center Readiness o Oversee impacts to IVR routing, call volume shifts, and agent handling models for migrated customer bases. o Identify system and config ... SKUs, bundled offers, and branded promotions across platforms. * Customer Separation, Migration, & Acquisition Support o...platforms. * Customer Separation, Migration, & Acquisition Support o Coordinate updates to customer profiles,… more
- ServiceNow, Inc. (Addison, TX)
- …on the function or industry. + Be the process expert in how to best support NowAssist and AI Agent solutions by using ServiceNow GenAI and Platform products ... of any use case while considering ServiceNow Platform functionality. + Owning support of key customer process owners/Subject Matter Experts (SMEs) to… more
- Kyndryl (Austin, TX)
- …across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer ... subject matter experts (SMEs) to deliver innovative solutions that enhance customer journeys, improving customer technology operations, and integrate… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with ... case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking...analysis of COD borrower data integrity situations identified by Customer . + Provides support to Customer… more
- Cathay Pacific Airways Limited (Dallas, TX)
- …makes us who we are. We are relentlessly driven to create lifetime customer loyalty, value for our shareholders and satisfaction and enrichment for our employees. ... absolute operational integrity with zero safety defects and security infringements + Support local airport management to identify and mitigate personal, safety and… more