- Meta (Austin, TX)
- …decision tree updates, content creation, testing and agent training 6. Perform agent adherence calibrations to support agent quality and identify ... Payments Operations team, you will implement and continuously improve customer experience for agent -level processes, escalations and...completed prior to joining Meta 12. Experience working in customer support or within a customer… more
- Amazon (Dallas, TX)
- …requires exceptional expertise in deep learning, large language models, and AI agent architectures to help build our industry-leading Agentic AI portfolio (models, ... and representing the company's AI capabilities to senior leadership at customer organizations while ensuring our solutions deliver transformative value across… more
- Under Armour, Inc. (Austin, TX)
- …Levels and allocation is achieving balance across operations and channels * Monitor agent behaviors to optimize efficiency * Support the Operations team in ... Customer Service Systems Ops Analyst ** Customer ...agent system issues to ensure business continuity * Support agents experiencing Telephony issues, partner with leadership to… more
- Amazon (Austin, TX)
- …Experience team, you will be instrumental in advancing the frontier of human- agent collaboration for enterprise solutions. You will leverage your deep expertise in ... in enterprise environments. Key job responsibilities - Architect and design AI agent systems that can effectively understand, reason about, and execute professional… more
- Chewy (Richardson, TX)
- …goal-oriented and engaged **Operations Manager** to join our **Pharmacy Healthcare Customer Service** Operations team! This position will report to the Senior ... Manager Healthcare Customer Service. The right person will be a natural...engagement and timely execution of initiatives; Promote an engaging agent experience through other leaders. + Collaborate with other… more
- Texas Instruments (Dallas, TX)
- …architecture for scalable systems that span digital commerce, marketing automation, customer support , and sales enablement-translating complex business needs ... multi- agent systems + Familiarity with MarTech platforms and customer experience technologies (eg, personalization engines, CDPs, web analytics) + Understanding… more
- The Goodyear Tire & Rubber Company (Rollingwood, TX)
- …#automotivecareers #womentrades #diversityintech #skilledtrades #futureofwork Sales Associate, Customer Service Representative, Sales Representative, Sales ... with the tire and auto service innovation leader! **General Description:** As a Customer Sales Advisor, you will gain hands-on experience in one of Goodyear's Auto… more
- Teleperformance USA (TX)
- …**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... or due to understaffing as dictated by UHS only.** + ** Support training initiatives and strategy.** + **Coach Agents/Representatives to improve knowledge,… more
- Concentrix (Austin, TX)
- …customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions ... team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as... interaction. Other qualifications for our Licensed Health Insurance Agent role include: + Six months of customer… more
- Teleperformance USA (El Paso, TX)
- **Category :** ** Customer Service/ Support ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... **As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you...Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?… more