- Wolters Kluwer (Coppell, TX)
- …in refining customer service processes and procedures. + Provide mentorship and support to junior associates. + Handle escalated customer issues and ensure ... other support software. + Process Improvement: Skilled in optimizing customer service operations. + Industry Knowledge: Updated knowledge of relevant industry… more
- Teleperformance USA (Brownsville, TX)
- **Category :** ** Customer Service/ Support ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... **As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you...Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?… more
- Mass Markets (Killeen, TX)
- …used to manage KPIs and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management, ... skills, we need your help in managing call center customer service agents. While your team operate the phone...commercial, state, and federal projects, you will assist and support them with your leadership and expertise. As the… more
- Teleperformance USA (TX)
- **Category :** ** Customer Service/ Support ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and… more
- Golden State Foods (Frisco, TX)
- …change agent , driving innovation and continuous improvement within the customer solutions function. + Provide thought leadership and guidance on industry trends, ... ensure cohesive solutions and consistent communication with customers. + Support the sales team in customer meetings,...customers. + Support the sales team in customer meetings, presentations, and negotiations to close deals and… more
- Teleperformance USA (El Paso, TX)
- …**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... **Other Duties:** **Perform other related duties and assignments as required to support the success of the sales center.** **Required Skills** **BEST Skills**… more
- Teleperformance USA (TX)
- **Category :** ** Customer Service/ Support ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and… more
- Mass Markets (Killeen, TX)
- …team and become a trusted resource for clients seeking expert tax advice and support . In this role, you'll provide clear, accurate, and personalized guidance on a ... Key Responsibilities: + Provide accurate, personalized tax advice and support to clients via phone, video, and chat platforms....and turning the knowledge, you gain in training into customer wins. We provide all new employees with world-class… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + ... Monitors customer interactions and reviews and analyzes customer...improvement. + Coordinates with client to create content for agent communications. + Develops and distributes new agent… more
- Robert Half Office Team (Grapevine, TX)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... Description Job Summary: The Customer Service Agent is responsible for...for handling incoming inquiries, resolving issues, and providing outstanding support to ensure a positive customer experience.… more