- Coinbase (Richmond, VA)
- …excellent user experience. * Partner with Product and Engineering teams owning our internal customer support agent experiences to build clean handoffs and ... which is responsible for defining and building the retail customer support experience. In this role, you...You'll report to a product leader who leads all Customer Experience ( Agent and Customer -facing)… more
- USAA (Chesapeake, VA)
- …Technology: Experience with contact center technologies is specified. This may relate to customer support for the Agent Desktop, applications or ... strategy, and roadmap for leveraging Generative AI to directly support insurance agents in real-time during customer ...may inform the approach to user support , customer interaction, and process optimization within the agent… more
- Mass Markets (VA)
- …the success of a globally expanding, industry-leading organization. This position supports customer service, technical support , and customer sales ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- M. C. Dean (Sterling, VA)
- …programming sheets with device configuration data. + Lead system commissioning activities with customer 's testing agent . + Support multiple project tasks ... drawings prior to starting installation activities. + Perform site surveys of customer sites and document conditions in Bluebeam. + Configure field devices… more
- Oracle (Richmond, VA)
- …resources, logistics, marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning from active service ... Studio and Vector Store. + Conduct data exploration and create sample datasets for agent testing. **Solution Engineering & Demo Support ** + Build and maintain… more
- Oracle (Richmond, VA)
- …prior to release. + Collaborate on release planning, documentation, and internal enablement to support the smooth launch of new agent capabilities. + Ensure that ... **Job Description** The Oracle Clinical AI Agent team's mission is to deliver an AI...product development division, you will analyze and integrate external customer specifications. Suggest and justify product directions and specifications.… more
- Cayuse Holdings (Richmond, VA)
- … Service experience + Two (2) to five (5) years of experience in computer systems, customer support or IT support . + Experience with ServiceNow IT Service ... **_SALARY:_** $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level… more
- Oracle (Richmond, VA)
- …this transformative mission. **The Role** As a **Consulting Member of Technical Staff - Agent Engineering (IC5)** , you will be a key contributor in designing and ... agents are designed to automate complex healthcare workflows-from clinical decision support to patient communication to reimbursement processes. Your expertise in… more
- Mass Markets (VA)
- …and customers Preferred (Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office, chat, or administrative ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- Oracle (Richmond, VA)
- …Note AI Agent to drive continued growth and global expansion. + ** Customer Value:** Ensure the Clinical Note AI agent provides measurable business value ... **Job Description** The Clinical Note AI Agent Product Management Leader will be responsible for...product releases based on corporate priorities. Disclaimer: **Certain US customer or client-facing roles may be required to comply… more