- General Dynamics Information Technology (Fairfax, VA)
- …Our work depends on a Business Analyst joining our team remotely to support the Centers for Medicare & Medicaid Services (CMS) activities. Work visa sponsorship ... CMS, you will be trusted to work hand-in-hand with our CMS customer , collecting business requirements and system documentation supporting business and IT activities… more
- Mass Markets (VA)
- …programs to enhance agent skills and knowledge. + Offer guidance and support to team members to help them achieve their professional goals. + Assign tasks ... such as quality scores, average handle time (AHT), and customer satisfaction (CSAT). + Provide ongoing training and development...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
- Lumen (Richmond, VA)
- …Experience Manager is responsible for defining, measuring, analyzing, and improving customer journeys spanning Lumen's end-to-end customer lifecycle: Learn, Buy, ... Pay and Renew. Acts as a researcher, design thinking leader, facilitator, change agent , and trusted business partner to key product and program stakeholders across… more
- DuPont (Richmond, VA)
- …corrective and preventative actions related to quality management system improvement, customer satisfaction, quality related aspects of supplier and manufacturing. * ... 2nd, and 3rd party quality audits such as ISO, customer audits and monitors the corrective action plans. *...Performance Indicator) targets. * Monitors raw material performance. * Support or lead manufacturing in maintaining document control such… more
- Sciolex Corporation (Chantilly, VA)
- …help prioritize IT expansion verses recapitalization investments + Perform as a change agent focused on translating customer needs into IT service provider ... of excellence. Our core services include systems engineering technical advice, technical support , and administrative assistance. From our humble beginning as a small… more
- Steampunk (Mclean, VA)
- …You'll architect cutting-edge Microsoft-based solutions, modernize infrastructure, and guide our ** Customer Success and IT Support Desk** team to deliver ... :** Manage, mentor, and support the IT Support Desk and Customer Success teams to...your identity and prevent fraud. Steampunk is a **Change Agent ** in the Federal contracting industry, bringing new thinking… more
- Steampunk (Mclean, VA)
- …and business goals. Our data exploitation experts work with our clients to support their mission and business goals by creating and executing a comprehensive data ... to align the organization and its data assets in support of the mission, and ultimately to realize mission...asset. They are looking to become a facts-based, data-driven, customer -focused organization. To help realize this goal, they are… more
- General Dynamics Information Technology (Fairfax, VA)
- …None **Public Trust/Other Required:** Other **Job Family:** SCA **Skills:** Call Center, Customer Service,Data Entry **Experience:** 0 + years of related experience ... has opportunities available for compassionate and caring people to support individuals and families during times of crisis on...with a passion for helping others + A proactive agent for change, with a passion for providing world-class… more
- Amazon (Arlington, VA)
- …pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and ... which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise...years experience in working as a change and transformation agent - Ability to interpret technical concepts into business… more
- PVH Corp. (Woodbridge, VA)
- …of the store management team focused delivering top line sales results. **RESPONSIBILITIES** Customer Experience * Leads the effort to greet and offer assistance to ... every customer ; provides real-time coaching to associates. * Executes replenishment...and report concerns. * Assists with effective scheduling to support payroll strategies and budgets. Associate Morale * Motivates… more