- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …(FAQs) + Provide customer onboarding and offboarding. + Provide account management support . + Process all IT SM tickets to completion. + Provide 24/7 Tier 1 ... the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and responds to... support for all environments and networks supporting end users.… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …hours as required. **Minimum Qualifications:** + 0-2 years Personal Computer experience including customer support or Help Desk. + 0-2 years of customer ... the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and responds to routine/basic… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …perform hourly data ingests and respond to Tier 1 and 2 tickets onsite in support of a live, production technology. The role involves 8 hour shifts at the client ... occurring on average once every 30 minute + Receives and logs customer problem/request/issues by documenting the problem and updating the customers contact… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …smartphones and other mobile devices + Demonstrate the highest possible standards of customer support and produce maximum customer satisfaction + Strong ... **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of… more
- AAA Mid Atlantic (Roanoke, VA)
- …Company paid incentive trips for top performers + Sales focused with a dedicated Customer Service & Policy Retention teams + Opportunity to build your book and make ... duties of the Insurance Sales Agents are: + Identify customer needs and recommend appropriate insurance products. Offering an...experiences to enable us to meet our goals and support our values while serving our Members and customers.… more
- AAA Mid Atlantic (Fredericksburg, VA)
- …travel professional or just starting your journey, if you excel in sales and customer service, have a passion for learning, and embrace new technology, this role is ... an accredited travel school preferred). + Skills: Excellent communication and customer service skills, proficient computer skills including multitasking in several… more
- Amazon (Arlington, VA)
- …requires exceptional expertise in deep learning, large language models, and AI agent architectures to help build our industry-leading Agentic AI portfolio (models, ... and representing the company's AI capabilities to senior leadership at customer organizations while ensuring our solutions deliver transformative value across… more
- Under Armour, Inc. (Richmond, VA)
- …Levels and allocation is achieving balance across operations and channels * Monitor agent behaviors to optimize efficiency * Support the Operations team in ... Customer Service Systems Ops Analyst ** Customer ...agent system issues to ensure business continuity * Support agents experiencing Telephony issues, partner with leadership to… more
- Capital One (Richmond, VA)
- …services are prohibited and do not meet performance criteria required for optimal agent / customer interactions** + **ISP download speeds on VPN must be at ... Bilingual (Spanish) Senior Customer Coordinator (Work from Home) **Associates will handle...stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good… more
- Amazon (Arlington, VA)
- …Experience team, you will be instrumental in advancing the frontier of human- agent collaboration for enterprise solutions. You will leverage your deep expertise in ... in enterprise environments. Key job responsibilities - Architect and design AI agent systems that can effectively understand, reason about, and execute professional… more