- Meta (New York, NY)
- …growth and success of our organization. **Required Skills:** Customer Experience Analyst Lead ( Customer Support ) Responsibilities: 1. Identify trends, ... **Summary:** As a CX Analyst Lead at Reality Labs' Customer ...driving customer satisfaction and loyalty by analyzing customer support surveys and operational data to… more
- City of New York (New York, NY)
- …zero to one year of full-time experience as a Help Desk technician or other customer support role. Analyst ($74,893): Bachelor's degree in IT, Computer ... the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support...Proven experience as a Help Desk Technician or other customer support role. - Tech-savvy with a… more
- Rochester Institute of Technology (Rochester, NY)
- …inquiries, requests and issues in a professional and timely manner. The Service Center Analyst will: + Provide customer support for the RIT community ... **9766BR** **Position Title:** Service Center Analyst III **Organization:** ITS RSC Operations **Job Responsibilities:**...+ 5 to 7 years' experience in a direct customer support role in a call center… more
- Binghamton University (Binghamton, NY)
- …to join our Client Support Services team. The Help Desk Support Analyst will provide superior first-level IT customer support to the Binghamton ... tools, and in-person; all in a higher education campus environment. The Help Desk Support Analyst will record all actions taken to resolve client issues, educate… more
- Under Armour, Inc. (Albany, NY)
- Customer Service Systems Ops Analyst **...contact drivers and report out to UA leadership. * Support Telephony and IVR upkeep and enhancements to drive ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations Analyst is… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- … must be able to identify situations that require escalation. Most of a Support Analyst 's work consists of customer service, email communication, phone ... related to verification of Marketplace insurance data. The ER&R Support Analyst will need to process requests...and relay applicable guidance to issuers + Provide exemplary customer service through phone and email + Answer inbound… more
- L3Harris (Rochester, NY)
- …AT LEAST 180 CONTINUOUS DAYS OF ACTIVE SERVICE. Job Description: As an Integrated Logistics Support Analyst (ILS Analyst ) at L3Harris, you will leverage and ... feedback and input from inter-departmental partners to assess current and future customer support needs. To provide efficient and effective customer … more
- New York State Civil Service (Albany, NY)
- …the SPI Division within the Department of Civil Service and will provide backup and support for the Business Systems Analyst 3. The Business System Analyst ... Yes Agency Civil Service, Department of Title Business System Analyst Trainee 1/2 or Business System Analyst ...bachelor's degree and one year of professional experience providing support to finance and human resources staff in the… more
- New York State Civil Service (Albany, NY)
- …recording analyst at requirement workshops.* Prepare written documentation to support the understanding of the business and stakeholder requirements such as ... NY HELP Yes Agency State Comptroller, Office of the Title Business Systems Analyst 1, SG-18, Business Systems Analyst TR 2, SG-16, Business Systems Analyst … more
- MTA (New York, NY)
- Financial Analyst I, II, and III Job ID: 12314 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Regular Department: Mgmt and ... Date Posted: Jul 15, 2025 Description JOB TITLE: Financial Analyst Levels I, II, and III SALARY RANGE: Financial...strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. SUMMARY : The Financial… more