- Citigroup (New York, NY)
- The Customer Service Senior Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the ... to address external customer issues and provide ongoing customer service support . **Responsibilities:** + Manage a portfolio of high-profile clients and… more
- CAI (Albany, NY)
- …Full time **Worksite Flexibility** Remote **Job Summary** As the Technical Production Support Analyst , you will be responsible for providing comprehensive ... **Job Description** We are seeking a dedicated **Technical Production Support Analyst ** to join our dynamic team...culture of learning and improvement. + Ability to assess customer /employee IT knowledge levels and deal with difficult callers… more
- MUFG (New York, NY)
- …the data product portfolio for Customer & Compliance domains. As a Lead Data Analyst , you will play a crucial role in executing our data strategy to design and ... and data that feed into Compliance & Financial Crimes platforms supporting Customer & Master Data, Transaction Monitoring (AML), Transaction Filtering, and KYC… more
- University at Albany (Albany, NY)
- …teams to successfully manage the pace and volume of work required to support thousands of devices. The successful Analyst independently identifies process ... problems. Under the leadership and direction of the D&MC Manager, the Analyst is responsible for ensuring internal and customer -facing documentation is… more
- American Express (New York, NY)
- …through the US SME distribution system (digital, phone & field sales). The Senior Analyst , Digital Customer Marketing, will support the Senior Manager in ... As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills,… more
- JPMorgan Chase (New York, NY)
- …will be a key player in our service center operations, providing exceptional customer service and support . Your role will involve addressing client inquiries, ... If you want to be instrumental in delivering unparalleled customer service and operational excellence, you have found the right team. As a Client Service Delivery … more
- American Express (New York, NY)
- …As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, ... - Small and Medium Enterprise) is the largest GCS customer segment, with tremendous growth momentum, and continues to...and cardmember engagement through industry-specific marketing programs. The Sr. Analyst is a crucial role on the GCS Industry… more
- Albany Medical Center (Albany, NY)
- …systems, or database systems. In addition, the Epic Analyst provides support by correcting issues that arise from customer usage, identifying necessary ... specific areas. Essential Duties and Responsibilities + The Epic Analyst - Level II is expected to support...programming principles, SQL, standardized markup languages and a strong customer focus. + Ability to troubleshoot application issues. +… more
- The Hertz Corporation (Albany, NY)
- …the organization. **A Day in the Life:** A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and ... This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel innovation… more
- Santander US (New York, NY)
- …for LATAM. The Relationship Analyst reports to the Sr. Relationship Analyst Coordinator. **Position Duties / Responsibilities** ** CUSTOMER SERVICE** * Check ... Relationship Analyst Country: United States of America **Your Journey...problem solving, while exercising judgment regarding proper handling of customer requests. The individual possesses strong organizational and communication… more