- RVO Health (New York, NY)
- **AT A GLANCE** RVO Health is seeking a Senior Associate, Marketing Performance Analyst to help drive our mission of health and wellbeing for everyone. In this ... of known users and impact of marketing initiatives. Analyze customer lifetime value (CLV), retention rates, and other key...Protection Plans + Pet Services Plans + Mental Health Support + Wellness Coaching + HSA- Health Savings Account… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …"own" customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical support ... monitoring of alerts, and system provisioning. The Service Desk analyst is responsible for resolving support requests...Service Desk analyst is responsible for resolving support requests as well as meeting customer … more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …established Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer 's support needs providing timely, reliable, and courteous ... to deliver consistent results and effective resolutions to customers. + Provides support to Customer to research and confirm COD processing status of data such… more
- American Express (New York, NY)
- …As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, ... of Excellence (COE) team vision is to ensure each customer has access to flexible payment options, relevant rewards,...our customers and shareholders can realize maximum value. To support this agenda, we are seeking a colleague that… more
- American Express (New York, NY)
- …As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, ... GCS responsible for studying business performance and uncovering practical insights to support growth. The SPT Capabilities group leads tools strategy for our 4,000… more
- Cardinal Health (Montgomery, NY)
- …Cardinal Health_** IT Client Services provides Tier 1-3 virtual and physical support to the organization's end users for software, hardware, conference room ... technology and meeting support , warehouse technology, server, network, and enterprise systems issues....Demonstrates appropriate interpersonal skills to manage and deliver exceptional customer service. + Partners with end users to correlate… more
- City of New York (New York, NY)
- …application security patches on workstations, laptops and thin clients. Handle escalated customer support issues efficiently keeping customer satisfaction ... (BIT) is responsible for providing quality business, technical and IT system support to our users. This commitment is realized through collaboration, strong… more
- University of Rochester (Rochester, NY)
- …of the University Advancement team. Manages and executes administrative and program support to the Academic Center Advancement team which encompasses the School of ... be able to independently solve problems, embrace a team mentality, have excellent customer relations skills and be able to adjust to changing priorities and… more
- Molina Healthcare (Yonkers, NY)
- **Job Description** **Job Summary** Interfaces with the customer in developing requirements for major projects of considerable complexity; prepares system design ... specifications; conducts research to resolve customer initiated issues related to core systems processing; and...analytics, enforcing test quality standards, and providing whole project support and oversight, In addition to integration with other… more
- Canon USA & Affiliates (Melville, NY)
- …Role** Responsible for assisting the account team by providing fleet management support to clients. Supports site assessment project teams, assists teams through the ... assessment and reporting process, and prepares assigned project deliverables. Provides additional support as assigned for special projects that include, but are not… more