- ASM Research, An Accenture Federal Services Company (Austin, TX)
- ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance ... information; child care; Exceptional Family Member Programs (EFMPs); deployment support ; disability information; elder care; educational services for adults,… more
- Teradata (Austin, TX)
- …(Scrum, Lean, Kanban, etc) + Engineering product development process experience + Customer support experience **What You Will Bring** + Large system ... and drive strategic improvements in the product, process, and support through partnership with Customer Service and Product Management. In this role you will… more
- Sprinklr (TX)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed...annual planning process across capacity planning to target setting Support Field Operations partners with planning - standardize process/outputs… more
- Neovia Logistics (Dallas, TX)
- …as required, are essential responsibilities. Primary responsibility for the continuous support of the facilities in their assigned geographic area. Seeks ... a range of enterprise hands-on and remote end point support services and escalations to Neovia clients at all...ticketing tool + Responds to service, product, technical, and customer relations questions in a timely manner, and escalates… more
- Oracle (Austin, TX)
- …using Oracle leading technology and Consulting methods, tools, and best practices. Support Customer relationships with CSS focused on collaborative, long-term ... **Job Description** As part of the Oracle Customer Success Services team, you will be a...a unit within Oracle that enables long term advanced support relationships with many of Oracle's largest customers. Advanced… more
- Oracle (Austin, TX)
- …collaborate across regions, and shape the future direction of PeopleSoft HCM support and modernization initiatives. Disclaimer: **Certain US customer or ... highest service levels (eg, availability, performance, etc.) and consequent high customer satisfaction. You will be responsible for setting overall technology… more
- Public Consulting Group (Austin, TX)
- …the Zendesk(R) support platform, implement best practices, and ensure that customer tickets are being addressed within set metrics and timeframes. Our support ... leads, and subject matter experts to address and resolve customer matters. **Duties and Responsibilities:** + Support ...resolve customer matters. **Duties and Responsibilities:** + Support a suite of K12 education software products used… more
- Oracle (Austin, TX)
- …and Resolution Experience of contributing to a shared knowledge base Experience of Support level work, like resolving customer problems and managing customer ... by customers (internal and external) on Oracle products and contribute to proactive support activities according to product support strategy and model Owning and… more
- Lockheed Martin (Grand Prairie, TX)
- …market analysis, competitive intelligence, and financial modeling to support strategic international expansion initiatives, and international partnership development ... for MMAD\. Support and pursue strategies resulting in advancement of international...and TPQ\-53 opportunities to meet growth expectations under several customer organizations within the U\.S\. Army, the U\.S\. Air… more
- Celestica (Richardson, TX)
- …programs that are used for product testing and design verification. They also may support the test development of the test equipment and processes to ensure robust ... + Under supervision and with minimal assistance define, specify, qualify, install, support and optimize test process and test equipment solutions for manufacturing.… more