- TECO Energy (Brandon, FL)
- **Title:** Workforce Management Support & Time Analyst **Company:** Tampa Electric Company **State and City:** Florida - Brandon **Shift:** 8 Hr. X 5 Days ... **POSITION CONCEPT** The Workforce Management Support & Time Analyst , provides resource staffing...effective scheduling using forecasted and real-time variables for the Call Center and designated business units within Customer… more
- TECO Energy (Ybor City, FL)
- … support for all assigned IS applications for both day-to-day operations and on- call support . May serve as a backup to the Manager. QUALIFICATIONS Education ... Systems Analyst develops software of limited complexity. Provides primary support for one or more applications. Participates on Application Development and … more
- TECO Energy (Ybor City, FL)
- …conditions with occasional weekend and overtime requirements, including on- call support . Technology Asset & Vendor Management Analyst POSITION CONCEPT: The ... related work experience in IT Asset Management, IT technical support role, purchasing, contracts or Business analyst ...needs and system solutions * Highly motivated with strong customer service focus Technology Asset, Vendor Analyst … more
- TD Bank (Orlando, FL)
- … Customer Distribution Support **Job Description:** The Business Unit Application Support Analyst III provides support to various corporate and ... disciplines, consulting principles, lines of businesses supported, banking industry, and product/ customer markets + Knowledge of current and emerging competitor and… more
- Evolent (Tallahassee, FL)
- …Stay for the culture. **What You'll Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you will be ... during business hours and outside of normal business hours (on- call support ) + Contribute to writing T-SQL...of databases, SQL, XML, EDI/x12 transactions is preferred + Customer service experience is preferred **To comply with HIPAA… more
- TD Bank (Jacksonville, FL)
- …Enterprise Enabling Functions **Job Description:** **Department Overview:** The Sr Business Analyst role sits within Financial Crimes Risk Management (FCRM) and ... effective data management strategies. **Job Description Summary:** The Sr Business Analyst plans, manages, leads and oversees the end-to-end delivery of requirements… more
- The Hartford (Sunrise, FL)
- Ability Analyst - C410ANSr Ability Analyst - C409AN We're determined to make a difference and are proud to be an insurance company that goes well beyond ... and Absence Management Disability Team. The Short-Term Absence Management Disability Analyst quickly investigates claims to determine if the insured person qualifies… more
- TD Bank (Lake Mary, FL)
- …reports to identify potential solutions within TD's risk appetite that enhance the customer experience and support business objectives + Contributes to the ... can grow, innovate, and succeed, while delivering infrastructure services to support trading, investment, and corporate banking functions. Team Overview: The Client… more
- Mass Markets (FL)
- …adjust schedules as needed to manage call traffic efficiently. + Oversee call queues to ensure customer interactions are handled effectively. + Analyze ... We are looking for a proactive and detail-oriented Real-Time Analyst to join our workforce management team. This role... call center environment. + Experience in a call center or customer service environment. +… more
- Pearl Interactive Network (Tallahassee, FL)
- … (QAA)** is responsible for ensuring the quality of services provided by support staff, including team leaders, supervisors, and customer service representatives ... maintain systems for capturing, analyzing, and reporting quality measures related to call handling, customer interactions, and service outcomes. + **Reporting &… more