- Evolent (Tallahassee, FL)
- …accuracy, collaboration, and innovation, ensuring that all team members receive the support , tools, and skills to positively contribute to Evolent's broader mission. ... finance, product and account management. **What You Will Be Doing:** + Support Business Development & Product teams in developing the strategic approach for… more
- Huntington Ingalls Industries (Panama City, FL)
- …integrates and manages the sensors, systems and other assets necessary to support integrated ISR operations and accelerated decision-making. With data fusion and ... KPIs, crafting performance metrics, and conducting predictive analysis to support operational readiness, training evaluation, and SOP development. Experience in… more
- Highmark Health (Tallahassee, FL)
- …Description :** **GENERAL OVERVIEW:** Primary accountability is to perform Command Center support to call center teams and provide evaluation and assistance ... from the Command Center. **ESSENTIAL RESPONSIBILITIES:** 1. Forecast future Customer Service call volumes for daily, weekly,...progressive experience + Experience as a forecasting or scheduling analyst OR experience in a call center… more
- Lockheed Martin (Orlando, FL)
- …The position is a Senior Security Analyst for the Security Operations Center - Customer Support \( Call Center\) team\. The analyst will provide ... \- Researching and resolving escalated clearance tickets; \- Providing efficient customer service to employees, security representatives, and managers across the… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …"own" customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical support ... problem solving 100% over the phone, chat, and remote support in a high-volume call center environment....Service Desk analyst is responsible for resolving support requests as well as meeting customer … more
- Percepta (Melbourne, FL)
- … Care Representative** At Percepta, we bring first-class service across each market we support . As a Customer Care Representative I in Melbourne, FL, you'll be ... a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being...+ Initiate outbound contacts as appropriate. + Provide online support for applications. + Utilize available resources to respond… more
- Capgemini (Pensacola, FL)
- …to work in a 24/7 environment if and when needed. *Provide phone-based customer technical support for client devices (hardware and the accompanying software) ... one or more of the following: software support ; hardware support ; Installation and Implementation setup, Customer Experience, technical documentation; and/or… more
- Chewy (Hollywood, FL)
- **Our Opportunity:** As a CS Real Time Analyst , you will manage CS Operations, Customer Experience, and Agent through a combination of real time performance ... for forecasting and planning and operational activities intraday and post-mortem to support continuous improvement of Customer Service performance results. +… more
- University of Miami (Miami, FL)
- …and new features to develop documentation and training strategies. + Participates in on- call rotations and support . + Maintains regular communication with team ... IT Department has an opportunity for a full-time Physician Support Informaticist 2 to primarily support the...In addition, it is expected that the Clinical Systems Analyst II have a working knowledge of one or… more
- Cardinal Health (Tallahassee, FL)
- …work and eventual Rheum Clinical team to onboard new practices including Assessment Call and giving direction to Clinical Analyst owning account * Once ... **_What Rheumatology (Rheum) Customer Success contributes to Cardinal Health_** The Clinical...manage the training and oversite of all new Clinical Analyst Team members (working with HR, technology teams, onboarding… more