- CVS Health (Harrisburg, PA)
- …Responsibilities:** + **Member Evaluation:** Conduct the annual Health Risk Survey to support needs identification for the member's Individual Plan of Care. + **Risk ... manager of any identified quality of care issues. + **Advocacy:** Passionately support the member's care coordination needs and drive solutions to address those… more
- Highmark Health (Harrisburg, PA)
- …Description :** **GENERAL OVERVIEW:** Primary accountability is to perform Command Center support to call center teams and provide evaluation and assistance ... from the Command Center. **ESSENTIAL RESPONSIBILITIES:** 1. Forecast future Customer Service call volumes for daily, weekly,...progressive experience + Experience as a forecasting or scheduling analyst OR experience in a call center… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …"own" customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical support ... problem solving 100% over the phone, chat, and remote support in a high-volume call center environment....Service Desk analyst is responsible for resolving support requests as well as meeting customer … more
- CGI Technologies and Solutions, Inc. (Plymouth Meeting, PA)
- …Location: Near West Point, PA **Your future duties and responsibilities:** Senior-level analyst supervising lab IT support teams and managing escalations for ... **Senior IT Lab Support Specialist** **Category:** Business Analysis (functional and technical)...ability to establish and maintain a high level of customer trust and confidence. -Ability to manage internal and… more
- PNC (Pittsburgh, PA)
- …can expect to leverage cutting edge technology and next generation tools, support the customer experience, and participate in additional experiential learning ... knowledge learned to drive business results (eg, deal, sales, or process support , internal or external customer interaction, or supporting internal projects).… more
- Cardinal Health (Harrisburg, PA)
- …work and eventual Rheum Clinical team to onboard new practices including Assessment Call and giving direction to Clinical Analyst owning account * Once ... **_What Rheumatology (Rheum) Customer Success contributes to Cardinal Health_** The Clinical...manage the training and oversite of all new Clinical Analyst Team members (working with HR, technology teams, onboarding… more
- Eaton Corporation (Moon Township, PA)
- …organization meet its objectives. As the Senior Specialist IT - Business Analyst , this individual excels in utilizing various business analysis tools and techniques, ... and or solution function, and validate that the requirements support the delivery of value. * Business Process Design:...development of use cases and test scenarios with the customer to ensure integration and/or user acceptance testing is… more
- Eaton Corporation (Moon Township, PA)
- …team. You will balance new features against continuous improvement, system health, and support . You will work directly with a team of analysts, engineers, and other ... define user stories, and provide the voice of the customer within product processes. You will also manage the...increments and releases; define goals for team sprints * Support the onboarding of internal and external resources *… more
- University of Pennsylvania (Philadelphia, PA)
- …FERPA and other laws/regulations + Proficiency working with student information systems, customer support software, and reporting tools. + Strong commitment for ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...- Division of Finance Job Profile Title Business Systems Analyst Senior Job Description Summary The Student Systems and… more
- PNC (Pittsburgh, PA)
- …knowledge learned to drive business results (eg deal, sales, or process support , internal or external customer interaction, or supporting internal projects). ... Finance organization** **.** **The Finance organization is non-client facing and provides support across PNC** **.** **This position is based** **in Pittsburgh, PA**… more