• Call Quality Analyst II

    PennyMac (Fort Worth, TX)
    …Day The Call Quality Analyst II is responsible for performing call quality audits in support of various lines of business within Default Servicing. ... As the Call Quality Analyst , you will provide feedback in ...As the Call Quality Analyst , you will provide...culture and values What You'll Bring + Experience in call monitoring or in a customer facing… more
    PennyMac (08/14/25)
    - Related Jobs
  • Business Analyst - Call Center…

    Houston Methodist (Katy, TX)
    At Houston Methodist, the Business Analyst is responsible for facilitating within the organization, acting as a bridge between the client, stakeholders and assigned ... team. The Business Analyst is assigned to projects of intermediate complexity and...availability, and information. + Acts as liaison between the customer and the technical team facilitating requirements gathering sessions,… more
    Houston Methodist (07/18/25)
    - Related Jobs
  • Analyst , E- Call

    Epco, Inc. (Houston, TX)
    …for success. Tap into the professional possibilities of Enterprise Products Company. The E- Call (811) Analyst provides analytical support for pipeline ... Analyst , E- Call - 000FZN Description Make... Analyst , E- Call - 000FZN Description Make the most of...accurate manner consistent with defined procedures. + Respond to customer inquiries for emergency issues pertaining to Company systems.… more
    Epco, Inc. (08/13/25)
    - Related Jobs
  • Call Center Quality Assurance…

    Teleperformance USA (Mcallen, TX)
    …the pinnacle of the company? At TP, the sky is the limit!** **Purpose** ** Support of the operation and the customer through monitoring agent transactions ... procedures and efficient and effective practices to provide excellent customer service and support ** + **Complete all...experience** + **6 plus months experience as an inbound call center customer service representative** + **6… more
    Teleperformance USA (08/01/25)
    - Related Jobs
  • Call Center Workforce Management Real Time…

    Teleperformance USA (Mcallen, TX)
    …This will require constant communication with Supervisors, Operations Managers and Support Center personnel. Real time interaction with client for reciprocal ... idle time and/or a higher than forecasted increase in call volume and excessive general use of Aux, ACW...or Workforce experience a must** + **Must have solid customer service skills** + **Must have solid verbal and… more
    Teleperformance USA (08/01/25)
    - Related Jobs
  • Operations Development Support

    TXNM Energy (Alvin, TX)
    …24 hour, 7 day on- call status. **JOB DESCRIPTION** **Operations Development Support Analyst I** Salary Grade: G09 Minimum Midpoint Maximum $53,540 - ... Operations Development Support Analyst I-III Location: Alvin, TX,...software and program products, hardware, and data communications. Provide customer support for internal and external customers… more
    TXNM Energy (08/07/25)
    - Related Jobs
  • Loan Support Analyst Senior…

    PNC (Dallas, TX)
    …valued and have an opportunity to contribute to the company's success. As a Loan Support Analyst Senior within PNC's Midland organization, you will be based in ... supports remote and hybrid work environments. As a Loan Support Analyst Senior within Midland's Single Family...desired candidate will have the ideal combination of professional customer service and analytical skills to address both internal… more
    PNC (07/23/25)
    - Related Jobs
  • Treasury Management Customer Analyst

    Comerica (Dallas, TX)
    …Treasury Management Customer Analyst IThe Treasury Management Customer Analyst I (TMCA) team will support a National portfolio of 13,000 Treasury ... of documentation and coordination of error-free set ups with the operating areas. Support the Relationship Center call queues as needed and for contingency… more
    Comerica (07/28/25)
    - Related Jobs
  • Sr Applications Analyst - Virtual Health…

    Houston Methodist (Houston, TX)
    …Senior Application Analyst position is responsible for expert level support and configuration of assigned applications. The position entails assisting, training ... junior analysts with the operation and administration of systems. The Sr. Application Analyst trains and mentors more junior analysts. The Sr. Application Analyst more
    Houston Methodist (08/14/25)
    - Related Jobs
  • Loan Support Analyst - Various…

    PNC (Dallas, TX)
    …are all united in delivering the best experience for our customers. As a Loan Support Analyst within PNC's Midland organization, you will be based in office ... Cleveland, and Charlotte. PNC's Midland organization has multiple Loan Support Analyst openings across various teams. A...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
    PNC (08/19/25)
    - Related Jobs