- Burlington (Latham, NY)
- …results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing ... business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. **A Day In The Life** + Lead the … more
- University of Rochester (Rochester, NY)
- …supervision of the Specimen Management/Microbiology Receiving Supervisor. Takes direction from the Clinical Support Tech III or Clinical Support Tech IV in the ... test(s) requested, or specimen information into the LIS. - Administrative Support (20%) - Answers telephone calls, providing routine information related to… more
- University of Rochester (Rochester, NY)
- …internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: Provides timely responses to customer inquiries by telephone, email or website chatbox in an ... consistent with service and quality standards. Troubleshoots and resolves customer complaints. **ESSENTIAL FUNCTIONS** + Initiates insurance billing, either… more
- University of Rochester (Rochester, NY)
- …internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: Responsible for installation, support , testing, troubleshooting and repair of audio and video ... and repairs on equipment as needed. Provides on-going user and system support . Updates and/or debugs device software/firmware as needed. Works to reduce system… more
- University of Rochester (Rochester, NY)
- …+ De-escalate situations involving dissatisfied customers, offering patient assistance and support . **Technical Knowledge and Ability** + Monitors nurse call panels ... **MINIMUM EDUCATION & EXPERIENCE** + High School Diploma + Associate 's degree in Communications or Business Administration preferred +...2 -5 years hospital and/or call center and/ or customer service experience + Ability to work as a… more
- Principal Financial Group (Albany, NY)
- …contributor) to design, develop, and maintain software solutions that support wealth management platforms and client-facing applications specifically for our ... Responsibilities:** + Design, develop, and maintain software solutions that support wealth management platforms and client-facing applications including Salesforce… more
- University of Rochester (Rochester, NY)
- …Assistant role. Trains new employees on job responsibilities, department policies and customer /patient service and monitors quality and quantity of work performed in ... Assistant role. Trains new employees on job responsibilities, department policies and customer /patient service and monitors quality and quantity of work performed in… more
- University of Rochester (Rochester, NY)
- …situation whenever possible. - Takes appropriate action as needed to meet the customer 's request, including test request add-on's and proper transfer of calls to ... documents the results as part of the laboratory's quality control guidelines QUALIFICATIONS: Associate 's degree or some college level course work in science or a… more
- University of Rochester (Rochester, NY)
- …direct supervision, is responsible for service on selected high risk and life support equipment as described in the URMC Environment of Care "Medical Equipment ... a hospital, the military or any other comparable organization required + Associate 's degree in electronic or Instrumentation Technology with particular focus on… more
- University of Rochester (Rochester, NY)
- …EXPERIENCE - High School diploma or equivalent and 1 year experience in customer focused/service setting required - Associate 's degree preferred - Or equivalent ... during exams. Performs a variety of clinical tasks in support of patient care in out-patient clinics including a...Create - and Make the World Ever Better. In support of our values and those of our society,… more