- Cisco (New York, NY)
- …and customer satisfaction (eg CSAT). + Align with Sales, Product Management, Support , and Engineering to ensure a seamless customer experience as well as ... the Team** Isovalent, now part of Cisco, is the company founded by the creators of Cilium and eBPF....for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across the… more
- Eaton Corporation (Syracuse, NY)
- Eaton's ES GEIS CHD division is currently seeking a Customer Service Representative - Tier 1. This role is onsite at our GEIS Headquarters in Syracuse, NY. ... as market and business considerations. **What you'll do:** The Customer Service Representative will handle between 60 to 70...be published to Nanorep weekly. + Participate in all company sponsored training sessions to improve product knowledge and… more
- Mastercard (Harrison, NY)
- …we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, ... governments realize their greatest potential._ **Title and Summary** Director - Customer Engagement and Performance Overview: The Franchise model is the cornerstone… more
- The Hertz Corporation (Albany, NY)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to… more
- eightfold.ai (New York, NY)
- …growth story - Eightfold is the place to be! About the Role The Senior Customer Success Manager - Public Sector role at Eightfold is responsible for our customers' ... continually driving value from the Eightfold Talent Intelligence Platform. Our Senior Customer Success Managers share best practices and play-books to help our… more
- Tompkins Community Bank (Batavia, NY)
- …conversations and chat service requests with the goal of providing excellent customer satisfaction and customer retention. Responsible for answering escalated ... for all bank products utilizing experience and advanced knowledge to addresses complex customer inquiries and problems, with a high degree of skill and ability to… more
- LiveRamp (New York, NY)
- …identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and ... LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within organizations, between… more
- LiveRamp (New York, NY)
- …identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and ... LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within organizations, between… more
- LiveRamp (New York, NY)
- …identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and ... LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within organizations, between… more
- Bausch + Lomb (Rochester, NY)
- …from Customer Care leadership and product managers when appropriate. + Support response to consumer-related issues escalated by Customer Service. + Meet ... Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of...in a highly accurate and timely manner. + Provide support and technical expertise in the handling of problem… more